How to Run a Thriving Multi-Operator Concept
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We made it through the 4th of July, and now the real test begins! The weather’s hot and the pressure to deliver is on. This is the stretch where we either grind through or grow through.
Growth looks different for everyone. Maybe you're adding new vendors to your food hall. Or, enhancing the entertainment activations you already have. Maybe you're just trying to streamline to save costs and increase sales and wondering if there’s a better way to keep it all running smoothly.
There's no need to sacrifice your sanity to scale. We’re seeing a major shift in the industry. More and more operators are choosing tools that do more of the heavy lifting, so their teams can focus on what really matters. They’re cutting through complexity, giving staff more autonomy, and creating faster, smarter experiences for every guest who walks through the door.
Just ask General Manager Todd Reilly at CRAVE Food Hall, Mississippi’s only food hall and home to eight chef-driven concepts. “We were looking for a single-payer system that could support multiple vendors while giving guests one fluid, easy experience,” he said.
After testing more than 15 platforms, CRAVE Food Hall chose GoTab. Why? Because we make it possible to offer one consistent guest experience even with multiple vendors and a full cocktail bar in the mix.
It’s that kind of smart simplicity we’re focusing on this month. Scaling your operation doesn’t have to feel like spinning plates.
Let’s Grow Together! 🍺
Cheers to closing out the month strong!
—Patricia, GoTab CMO
Mississippi’s Newest Food Hall Took a Big Swing

CRAVE Found the Missing Piece with GoTab
When CRAVE Food Hall opened in Ocean Springs, Mississippi, it wasn’t just launching a new dining concept. It needed to solve one of the most complex multi-concept operator challenges: how to unify ten vendors, a full cocktail bar, and both indoor and outdoor service into one seamless guest experience.
“We needed tech that worked as hard as we do,” said General Manager Todd Reilly. Today, CRAVE is not just running efficiently. It’s showing the rest of the industry how to scale smarter. Read Mississippi's Only Food Hall Just Opened in Ocean Springs.
Running a Food Hall? These 5 Tech Tips Might Just Save Your Sanity

When you're running a food hall—or any venue where multiple operators share space and serve guests—it can feel like managing a three-ring circus.
We’ve been there. In fact, we’ve built tools specifically to manage the food halls our operators run. But we quickly realized: these same tools work wonders for any operator coordinating with other businesses under one roof.
Whether you’re sharing service areas, reconciling sales, or juggling events, these five GoTab features will help you streamline operations and focus on what matters most: serving great food and drinks and creating memorable guest experiences.
It all starts with unified ordering—whether through QR codes, RFID passes, or self-ordering kiosks—and continues with smart order routing and fulfillment powered by our Kitchen Display System (KDS). It’s all designed to keep operations running smoother (not sweatier), even on your busiest Saturdays.
Plus, we’ve included links to some of our most successful operators, so you can learn from the best and see how they’re making it work. Read Five Ways to Elevate Your Food Hall with GoTab.
A Striking Example of Entertainment Done Right
If you’ve ever wondered what happens when great food, tech, and community vibes come together—you’ll want to hit play on this one.
The Golden Mill isn’t just one of Colorado’s most iconic food halls—it’s a blueprint for how to run a multi-operator venue that feels effortless (even when it's packed). From five unique vendors and a rooftop bar to a self-pour tap wall and live music, this place is buzzing.
In this quick case study video, you'll hear straight from the team how they:
- Simplify ordering across all vendors (no juggling tabs)
- Use smart routing to keep food flowing fast
- Ensure an atmosphere of cooperation and trust with their merchants
Take 2 minutes to watch. You might even get a little food hall FOMO!
Upgrade Your Payments, On Us

This month, new GoTab customers receive their first 2 card readers and network gateway at no additional cost. It’s the perfect time to modernize your payments and streamline service with GoTab’s powerful POS. Get the July Special GoTab Offer.
What Our Customers Are Saying

“GoTab allows each vendor to operate independently while giving us visibility across the entire food hall. It’s been a game-changer for guest satisfaction and vendor relationships.”
-Todd Reilly, General Manager
CRAVE Food Hall, Ocean Springs, MS

Tap Room Playbook Episode 2:
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Tap Room Playbook Episode 3:
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