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The Top Features to Look for in a Tablet POS

The Top Features to Look for in a Tablet POS

Mobility & Flexibility

A tablet POS system should break the chains of the traditional cash register, letting your staff move freely and serve guests wherever they are—be it a cozy patio, a rooftop bar, or even poolside. The best tablet POS solutions provide mobility without sacrificing speed or reliability.

GoTab takes flexibility to the next level. Unlike many providers that lock businesses into proprietary hardware, GoTab’s POS works seamlessly across iOS, Android, and Windows devices. That means you can repurpose existing hardware, cutting costs while still getting a cutting-edge system. Whether you're a small café or a multi-level dining venue, GoTab’s cross-device compatibility ensures that your POS moves with your business—literally.

No more bottlenecks at a stationary POS terminal. With a tablet-based system, orders get sent to the kitchen instantly, servers spend more time engaging guests, and payments happen tableside, reducing wait times. For restaurants and hotels, this translates to faster service, happier guests, and more revenue per shift.

Guest-Centric Features

A great POS does more than process transactions—it enhances the guest experience. Features like tableside ordering, real-time menu updates, and digital receipts help streamline operations and make service more intuitive. But the real game-changer? Shared tabs.

With GoTab, guests can open, share, and manage a tab across multiple people, giving groups the flexibility to order and pay independently—without the dreaded "Who’s paying for what?" chaos. This feature is a lifesaver for large parties, happy hour crowds, and events where splitting checks can slow down service.

Additionally, GoTab’s intuitive interface allows guests to order and reorder directly from their mobile devices if desired, reducing reliance on staff during peak hours. The result? Faster service, fewer errors, and a seamless experience that keeps customers coming back.

Speed, Accuracy & Efficiency

A great POS system should speed things up, not slow them down. In a fast-paced hospitality environment, even small inefficiencies can add up to big losses in time and revenue.

With GoTab’s tablet POS, servers take orders with pinpoint accuracy and send them directly to the kitchen or bar—no handwritten tickets, no miscommunication. Payments are just as fast, with digital and contactless options that speed up checkout and reduce friction.

Plus, GoTab integrates with a Kitchen Display System (KDS) to keep back-of-house operations running smoothly. Orders are prioritized, modifications are clear, and kitchen staff stay in sync with the front of house. The result? Fewer mistakes, faster table turns, and a higher volume of satisfied guests.

Scalability & Future-Proof Technology

Your business is constantly evolving—your POS should keep up. Whether you’re opening a second location, adding a food truck, or hosting seasonal pop-ups, a tablet POS needs to scale effortlessly.

GoTab makes expansion simple. Because it’s cloud-based and compatible with multiple operating systems, you can add new devices or locations without investing in costly hardware upgrades. Need to add a new handheld tablet for a busy weekend? No problem. Expanding to a new venue? GoTab ensures a seamless transition.

And with built-in analytics, you’ll have access to real-time data on sales, inventory, and guest behavior, giving you the insights needed to optimize operations and maximize profitability.

A modern hospitality business deserves a modern POS. With GoTab, you’re not just keeping up—you’re staying ahead.

Ready to experience the power of a flexible, guest-centric Tablet Point of Sale

Request a demo today!

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Situated “in the heart of it all, yet tranquil enough to make you feel away from it all too,” The Limelight Hotel Snowmass offers 99 hotel rooms and 11 residences, as well as footsteps-to-gondola access in winter and summer — right in the middle of Snowmass Base Village.

The Situation

Especially over the last few years, the Limelight Hotels IT team had witnessed a significant shift to contactless technology in the hospitality industry. After evaluating friction points in the guest journey, aligning with modern technology platforms in their restaurant was determined to be an effective way to offer elevated contactless dining experiences to their guests while also evolving their technology platforms to continue to support long-term company goals. Limelight Hotel partnered with GoTab to provide an enhanced on-demand dining experience on par with the brand’s reputation for exceptional guest service.

The Solution

Reducing Staff Touch Points Without Sacrificing Guest Experience

Guests are now able to begin a tab from their room or the property’s restaurant by scanning a QR code, texting a link to friends or family members on the ski slope to add in their orders, then meeting up together at the patio or lodge to enjoy their meal and après ski festivities without interruption. By streamlining tasks like inputting orders and processing payments, this eliminates friction for hotel staff and allows them to focus on delivering renowned guest service for a memorable experience. Since partnering with GoTab, Limelight Snowmass has consistently seen higher check averages and sales.

“We found the Point of Sale platforms we were looking at offered the guest and staff limited opportunities to further reduce touch points or improve the traditional restaurant experience. The GoTab platform enabled the guest to take an active role over the flow of their experience while simultaneously reducing touch points and further streamlining restaurant operations.”Nick Giglio, Manager of Hotel IT Operations, The Little Nell Hotel Group

According to the Limelight Hotels team, some of the other platforms that were evaluated were either missing some of the pieces they were looking for, had weak customer support models, or had little willingness to develop integrations to existing hotel platforms already in place. To that end, GoTab integrated with cloud-based platform, Infor. Together, GoTab and Infor are providing dynamic solutions to support central, efficient service across hotel amenities and deliver exceptional guest experiences.

“Previously, guests would call down to the restaurant to begin an order from their room or while they were out enjoying the ski slopes. Using GoTab, guests can now place orders from anywhere on the resort, giving them the on-demand service they want without interrupting their day. GoTab empowers us to give control to the guest, reducing touch points and streamlining overall restaurant operations, making Limelight Hotel the resort of choice for Snowmass.”Nick Giglio, Manager of Hotel IT Operations, The Little Nell Hotel Group

Since introducing GoTab, The Limelight Hotel has seen a consistent level of upsells and items sold per check resulting in additional revenue capture. They have been able to maintain service levels in their restaurants during periods when there was reduced staffing available without significantly diminishing the guest experience.

The Benefits

Eliminate Phone Orders – Take Orders from the Slopes. Guests can start a tab from their room or on the mountain without interrupting the flow of their day.

Future-Proofed Technologies – Delivering elevated contactless ordering via integration with the Infor hotel management platform.

Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.

  • Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.
  • Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.
  • Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.
  • Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.

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