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Why Food Halls Are Becoming the New Anchor of Modern Real Estate

Food halls are no longer just a collection of food vendors under one roof. Increasingly, they are becoming the social, economic, and cultural anchors of modern developments. From mixed-use real estate projects to revitalized urban districts, developers are discovering that food halls do something traditional restaurants rarely achieve on their own: they create places where people want to gather.

That insight is one of the central themes behind the upcoming Future of Food Halls Conference, taking place April 15 at The Market at Malcolm Yards in Minneapolis. The event brings together developers, operators, vendors, and technology partners to explore what makes food halls successful and how the model continues to evolve.

In a recent episode of the Behind the Tab podcast, GoTab’s Director of Product Enablement Adam Howe spoke with Megan Flanagan, Executive Director of the Urban Land Institute (ULI) Minnesota, about why food halls are increasingly shaping the future of hospitality, real estate, and community development.

Food Halls Are More Than Restaurants

The Urban Land Institute is a global organization with more than 48,000 members focused on shaping the built environment. Its research shows that food-centered amenities—particularly food halls—play a powerful role in how people interact with places. According to Flanagan, the value of food halls extends far beyond the economics of individual vendors. “They strengthen community identity and attachment,” she explained. “Food halls and markets create a social anchor that builds belonging within developments.”

That sense of place is one of the reasons developers are increasingly turning to food halls as a centerpiece of new projects. Unlike standalone restaurants, food halls bring multiple concepts together in one space, creating constant activity and variety for guests. The result is something developers love: consistent foot traffic.

Food halls typically mix quick-service vendors with bars, entertainment, and programming. Events, pop-ups, and community gatherings help activate the space throughout the week, not just during peak dining hours. Well-known examples like Union Market in Washington, DC, host hundreds of events each year and attract tens of thousands of visitors on busy weekends. In other words, food halls aren’t just places to eat. They become destinations to build and sustain strong communities.

The Power of Discovery

One of the defining characteristics of food halls is discovery. Guests often visit with the expectation that they’ll try something new, whether it’s a different cuisine, a local chef’s concept, or a new entertainment experience. “A food hall is about discovery,” Flanagan said. “Someone who goes to a food hall is already open to finding a new food experience, a new cultural experience, or even a new entertainment experience.” That openness makes food halls uniquely suited to represent the communities they serve.

Many halls intentionally feature diverse vendors and emerging culinary entrepreneurs. Others layer in entertainment—from live music to comedy nights to recreational activities—creating an environment where people can gather, celebrate, and connect. This combination of food, culture, and programming is what turns food halls into community hubs.

Food Halls as Catalysts for Development

ULI’s research also highlights another major advantage: food halls can help catalyze broader district development. When food halls are thoughtfully integrated into mixed-use projects, they can drive activity that benefits nearby residential buildings, retail spaces, and offices. In some cases, they even help revitalize entire neighborhoods. Flanagan points to Chelsea Market in New York City as a classic example. The historic redevelopment transformed multiple buildings into a vibrant food hall environment that supports local chefs and producers while attracting both tourists and locals.

The key difference between successful halls and struggling ones often comes down to strategy. “The food hall needs to be the anchor, not just an amenity,” Flanagan explained. When developers treat food halls as the centerpiece of the experience rather than an afterthought, the results can be transformative.

Designing Food Halls for Operational Success

Of course, operating a food hall is far more complex than operating a single restaurant. Multiple vendors, shared seating, event programming, and high guest volume create unique operational challenges. That complexity is why thoughtful design and strong management are critical. ULI’s research highlights several best practices for successful food hall development:

  • Design for operational complexity. Food halls require careful planning around back-of-house logistics, waste systems, stall layouts, and shared kitchen infrastructure.
  • Create flexible vendor models. Many food hall vendors are small businesses or emerging chefs who benefit from flexible leasing structures that support experimentation and growth.
  • Establish centralized management. Strong operational leadership ensures consistency across vendors while coordinating events, marketing, and guest experience.

Beyond operations, successful food halls also prioritize community engagement. Seasonal programming, partnerships with local organizations, and cultural events help maintain momentum and encourage repeat visits. The goal is simple: create a space guests want to return to again and again.

The Technology Behind Successful Food Halls

As food halls grow in scale and complexity, technology has become essential to delivering a seamless guest experience. That’s where GoTab’s platform has gained traction across the food hall industry. GoTab’s hospitality-first entertainment commerce platform helps operators manage multi-vendor environments by supporting:

  • Unified ordering across multiple vendors
  • QR ordering and mobile payments
  • Centralized reporting for operators
  • Vendor revenue management
  • Flexible service models for shared spaces

For guests, that means shorter lines, easier ordering, and a smoother experience across the entire hall. For operators, it provides the tools needed to manage a complex ecosystem of vendors, guests, and events.

The Future of Food Halls

Despite their growing popularity, one persistent myth remains: that food halls are simply a passing trend. Flanagan disagrees. Research from ULI suggests food halls are proving to be powerful long-term economic and community anchors. They can drive foot traffic, support local entrepreneurs, and create vibrant public spaces that strengthen neighborhoods. In other words, they’re doing exactly what great hospitality venues have always done: bringing people together.

Join the Conversation in Minneapolis

These themes, and many more will be explored at the Future of Food Halls Conference on April 15 at The Market at Malcolm Yards in Minneapolis. The event brings together developers, operators, technology leaders, and industry experts to share real-world insights on what’s working in today’s food hall landscape. Flanagan will moderate a featured panel titled “Food Halls as Real Estate Anchors,” with  leaders from across the development and food hall ecosystem. Together, they’ll explore how food halls are shaping the next generation of mixed-use development and what operators need to know to succeed. For anyone building, operating, or investing in food halls, it’s a conversation you won’t want to miss.

👉 Learn more and register at FutureFoodHalls.com

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Situated “in the heart of it all, yet tranquil enough to make you feel away from it all too,” The Limelight Hotel Snowmass offers 99 hotel rooms and 11 residences, as well as footsteps-to-gondola access in winter and summer — right in the middle of Snowmass Base Village.

The Situation

Especially over the last few years, the Limelight Hotels IT team had witnessed a significant shift to contactless technology in the hospitality industry. After evaluating friction points in the guest journey, aligning with modern technology platforms in their restaurant was determined to be an effective way to offer elevated contactless dining experiences to their guests while also evolving their technology platforms to continue to support long-term company goals. Limelight Hotel partnered with GoTab to provide an enhanced on-demand dining experience on par with the brand’s reputation for exceptional guest service.

The Solution

Reducing Staff Touch Points Without Sacrificing Guest Experience

Guests are now able to begin a tab from their room or the property’s restaurant by scanning a QR code, texting a link to friends or family members on the ski slope to add in their orders, then meeting up together at the patio or lodge to enjoy their meal and après ski festivities without interruption. By streamlining tasks like inputting orders and processing payments, this eliminates friction for hotel staff and allows them to focus on delivering renowned guest service for a memorable experience. Since partnering with GoTab, Limelight Snowmass has consistently seen higher check averages and sales.

“We found the Point of Sale platforms we were looking at offered the guest and staff limited opportunities to further reduce touch points or improve the traditional restaurant experience. The GoTab platform enabled the guest to take an active role over the flow of their experience while simultaneously reducing touch points and further streamlining restaurant operations.”Nick Giglio, Manager of Hotel IT Operations, The Little Nell Hotel Group

According to the Limelight Hotels team, some of the other platforms that were evaluated were either missing some of the pieces they were looking for, had weak customer support models, or had little willingness to develop integrations to existing hotel platforms already in place. To that end, GoTab integrated with cloud-based platform, Infor. Together, GoTab and Infor are providing dynamic solutions to support central, efficient service across hotel amenities and deliver exceptional guest experiences.

“Previously, guests would call down to the restaurant to begin an order from their room or while they were out enjoying the ski slopes. Using GoTab, guests can now place orders from anywhere on the resort, giving them the on-demand service they want without interrupting their day. GoTab empowers us to give control to the guest, reducing touch points and streamlining overall restaurant operations, making Limelight Hotel the resort of choice for Snowmass.”Nick Giglio, Manager of Hotel IT Operations, The Little Nell Hotel Group

Since introducing GoTab, The Limelight Hotel has seen a consistent level of upsells and items sold per check resulting in additional revenue capture. They have been able to maintain service levels in their restaurants during periods when there was reduced staffing available without significantly diminishing the guest experience.

The Benefits

Eliminate Phone Orders – Take Orders from the Slopes. Guests can start a tab from their room or on the mountain without interrupting the flow of their day.

Future-Proofed Technologies – Delivering elevated contactless ordering via integration with the Infor hotel management platform.

Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.

  • Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.
  • Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.
  • Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.
  • Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.

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