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GoTab Promotes Mateen Habib to Chief Growth Officer, Reaffirms Commitment to Operator First Pricing

First Chief Growth Officer Named Following 150% YoY Growth

ARLINGTON, Va. – GoTab, a leader in entertainment commerce with a platform designed to optimize experiences and efficiencies, today announced the promotion of Mateen Habib to Chief Growth Officer. In his new role, Habib will be accountable for new customer acquisition and expansion across GoTab’s full portfolio of offerings.

The promotion comes as GoTab reports 150% year-over-year growth in 2025 and formally announces a pricing philosophy centered on long term operator stability. At a time when many point-of-sale (POS) platforms in the hospitality sector have steadily increased subscription fees and processing rates, GoTab has not increased its pricing in more than two years

“Restaurant operators are navigating one of the most difficult environments in the history of this industry,” Habib explained. “Labor costs are rising. The cost of goods continues to increase. Minimum wages are climbing across the country and tip credits are being eliminated in many states. In that environment, the last thing an operator needs is to open an invoice and discover their technology partner has raised prices again. We have not done that, and we do not intend to. When our clients grow, we grow. When they are struggling, it is on us to help them find a way through.”

“There is a lot of financial pressure in the industry, and a lot of confusion created by pricing that changes too often,” Habib said. “We know sustainable growth happens when we build shared success with our customers. If we build a system where operators can predict costs, get real support, and improve their guest experience, they can run a healthier business.”

Prior to GoTab, Habib built his career at the intersection of hospitality operations and technology. He spent years working with-in high-volume hospitality venues, helping them navigate front-of-house complexity and evolving guest expectations. That hands-on experience shaped his belief that growth does not come from aggressive pricing tactics or short-term wins, but from long-term partnerships rooted in trust, transparency, and real operational impact. 

GoTab Co-Founder and CEO Tim McLaughlin said Habib’s operational background has shaped his leadership style and influenced the culture of GoTab’s growth team.

“At GoTab, nearly everyone in the sales and operations teams start in support,” McLaughlin said. “We hire former operators because we want people who understand hospitality, people who have genuine empathy. Mateen is an important part of that culture. He gives his personal cell number to clients and answers when they call. That speaks volumes.”

Reinforcing a Commitment to Predictable Pricing

In addition to its commitment to stable prices, GoTab announced its Flex Hardware Leasing program, an initiative that allows operators to roll their upfront hardware costs into a smaller monthly investment that enables them to get free hardware replacements or upgrades through a predictable monthly payment. Together, these programs reflect the company’s broader mission to reduce friction and financial risk for the operators who rely on its platform.

“What I’m most proud of is how many operators we’ve helped feel more confident in their business, and what excites me most is how much more we can do,” Habib said. “If we keep listening, keep building, and keep showing up for our clients, the growth will take care of itself.”

Expanding Into New Verticals

Under Habib’s leadership, GoTab has expanded into the amusement and entertainment sector while continuing to deepen its commitment to Food Halls and multi-vendor operations. That investment will come to life in April with GoTab’s inaugural Future of Food Halls Conference — a first-of-its-kind industry gathering designed to bring operators, developers, and partners together to address sustainable growth, operator economics, and the evolving role of technology in complex hospitality environments.

About GoTab
GoTab is a trailblazer in entertainment commerce, empowering hospitality operators with a flexible, guest centric platform designed to elevate the guest experience while driving operational efficiency. The company’s technology suite includes a cloud based point of sale system, Kitchen Display Systems, RFID technology, self ordering kiosks, and a comprehensive set of integrated tools that enable operators to adapt to evolving service models and business needs.

Processing more than $1 billion annually in gross merchandise value and operating across the U.S., Canada, and Australia, GoTab is trusted by restaurants, breweries, food halls, hotels, and large scale entertainment venues. The platform is purpose built to support high volume environments, helping operators streamline operations, reduce friction, and unlock new revenue opportunities while maintaining control over the guest experience. For more information, visit https://gotab.com.

Press Contact:
Patricia Mejia,
Marketing Officer
202-919-6877

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Situated “in the heart of it all, yet tranquil enough to make you feel away from it all too,” The Limelight Hotel Snowmass offers 99 hotel rooms and 11 residences, as well as footsteps-to-gondola access in winter and summer — right in the middle of Snowmass Base Village.

The Situation

Especially over the last few years, the Limelight Hotels IT team had witnessed a significant shift to contactless technology in the hospitality industry. After evaluating friction points in the guest journey, aligning with modern technology platforms in their restaurant was determined to be an effective way to offer elevated contactless dining experiences to their guests while also evolving their technology platforms to continue to support long-term company goals. Limelight Hotel partnered with GoTab to provide an enhanced on-demand dining experience on par with the brand’s reputation for exceptional guest service.

The Solution

Reducing Staff Touch Points Without Sacrificing Guest Experience

Guests are now able to begin a tab from their room or the property’s restaurant by scanning a QR code, texting a link to friends or family members on the ski slope to add in their orders, then meeting up together at the patio or lodge to enjoy their meal and après ski festivities without interruption. By streamlining tasks like inputting orders and processing payments, this eliminates friction for hotel staff and allows them to focus on delivering renowned guest service for a memorable experience. Since partnering with GoTab, Limelight Snowmass has consistently seen higher check averages and sales.

“We found the Point of Sale platforms we were looking at offered the guest and staff limited opportunities to further reduce touch points or improve the traditional restaurant experience. The GoTab platform enabled the guest to take an active role over the flow of their experience while simultaneously reducing touch points and further streamlining restaurant operations.”Nick Giglio, Manager of Hotel IT Operations, The Little Nell Hotel Group

According to the Limelight Hotels team, some of the other platforms that were evaluated were either missing some of the pieces they were looking for, had weak customer support models, or had little willingness to develop integrations to existing hotel platforms already in place. To that end, GoTab integrated with cloud-based platform, Infor. Together, GoTab and Infor are providing dynamic solutions to support central, efficient service across hotel amenities and deliver exceptional guest experiences.

“Previously, guests would call down to the restaurant to begin an order from their room or while they were out enjoying the ski slopes. Using GoTab, guests can now place orders from anywhere on the resort, giving them the on-demand service they want without interrupting their day. GoTab empowers us to give control to the guest, reducing touch points and streamlining overall restaurant operations, making Limelight Hotel the resort of choice for Snowmass.”Nick Giglio, Manager of Hotel IT Operations, The Little Nell Hotel Group

Since introducing GoTab, The Limelight Hotel has seen a consistent level of upsells and items sold per check resulting in additional revenue capture. They have been able to maintain service levels in their restaurants during periods when there was reduced staffing available without significantly diminishing the guest experience.

The Benefits

Eliminate Phone Orders – Take Orders from the Slopes. Guests can start a tab from their room or on the mountain without interrupting the flow of their day.

Future-Proofed Technologies – Delivering elevated contactless ordering via integration with the Infor hotel management platform.

Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.

  • Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.
  • Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.
  • Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.
  • Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.

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