Latest From GoTab

GoTab Wins Excellence in Customer Service Award

What is a Contactless Menu?

A contactless menu provides your guests with a simple, seamless ordering experience right from their smartphone. As the name states, “contactless” means minimizing the physical touchpoints of paper or plastic menus with an intuitive digital platform. Scanning a table’s QR code places your customized menu directly in your customers’ palm—no apps or logins required.However, viewing and ordering from a menu is only the start. Implementing a contactless ordering system transforms your menu into an integral part of your service and gives you as a restaurant owner a competitive advantage.

What is Contactless Ordering?

Contactless ordering is here to stay. The Covid-19 pandemic saw a global shift to a zero-contact way of life. Curbside pickup. Mobile ordering. Online menu options. In-home delivery. Even as restrictions begin to loosen, restaurants will likely continue to offer contactless ordering.

Latest Restaurant Payment Technology

There are countless reasons to make the switch to contactless ordering and payment system—safety and cleanliness being top of the bunch. But the upsides extend well beyond the pandemic’s emphasis on sanitization. Contactless ordering offers a seamless customer experience, enhances your servers’ capabilities, and can even bolster your bottom line.In this guide, we’ll break down four more major benefits to the latest restaurant payment technology—contactless ordering and payment!

Three GoTab Features For High Volume Success

As we head into the spring and summer months, more consumers are stepping out for travel, entertainment and restaurant dining. GoTab is helping operators plan ahead for this increased demand, even as they continue to manage social distancing restrictions and labor shortages in many markets. Now is a great time to showcase Three GoTab Features that make it easy for operators to run at high volume while using the same or less staff.

Boost Revenue & Customer Loyalty with inKind

Restaurant commerce platform GoTab, has partnered with restaurant financier inKind, building their food and beverage credits into the system. For the financier, the partnership comes from a genuine belief in the efficacy of GoTab’s solutions.

How Contactless Platforms Offer a More Personalized Experience

What Your QR Menu Should Do For You

Many restaurateurs have rushed to introduce QR code menus to give their guests a contactless way to browse their food and beverage offerings. But are all QR menus created equally? We say no. The simplest implementation is a QR that points to a simple PDF version of a printed menu. These offer little benefit because while they save the cost and contact surfaces required by printed menus, ordering from a PDF menu still relies on a face-to-face conversation with a server. Assuming that a QR code in front of a PDF menu is the least functional option, what exactly should a functional QR Menu offer your business?

Make Your Menus Pop and Satisfy Guests

2020 was a breakthrough year for the adoption of QR menus among consumers in the US. As the only QR menu-based contactless POS with native features for opening, sharing and paying via tabs, GoTab has experienced exponential growth. That’s good news for us, and even better news for our operators, for two reasons:Guests who order directly from QR Menus obviously feel much safer than when they are handling a printed menu and interacting face-to-face with a server. They also tend to make fewer ordering mistakes since they’re ordering directly from their phones.Servers find QR Menus make them feel more comfortable too. They minimize the face-to-face interactions with guests to only the most valuable ones; i.e., table touches to make sure guests are satisfied and sharing recommendations for the most popular menu items or wine pairings to name a few. While a QR Menu is a win-win for both operators and guests, creating a well-designed QR menu is a combination of art and science. Here are 5 recommendations for creating an engaging QR menu that is easy to browse, and improves the experience for guests who are interacting digitally rather than with a printed menu.

GoTab Partners with inKind

Product Spotlight for March 2021

Welcome to the latest edition of GoTab's Product Spotlight! This post will be your guide to this month’s biggest and most exciting product updates and feature. We’ve got a lot to cover today, so let’s get started!

Real Talk from Restaurant Operators

We were delighted to come across this recent University of Maryland Smith Business School panel discussion moderated in part by food columnist Tim Carman. While it was not sponsored by GoTab, the panel featured Josh Phillips, GM-Mezcalier, Espita and Ghostburger, Washington, D.C., one of our most savvy GoTab operators. The panel features local restaurant operators’ candid accounts of their experiences navigating the pandemic while keeping their businesses afloat.If you’re in the restaurant business, or just care about the success of local restaurants, take some time to listen. They cover a wide range of hot topics in hospitality, from managing the cost of food delivery services, to helping guests and employees to feel safe, and dealing with landlords. They also go into what guests can do to help their local restaurants and what they believe the future holds for each of their individual businesses.

Restaurant Rockstars Podcast

How Stone Brewing Co. Delivers a Personalized Guest Experience

GoTab operator, Stone Brewing Co. is the largest brewery in Southern California with two restaurants and four taprooms located in the region. Gregg Frazer, VP of Hospitality, sat down with Joanna Fantozzi at Restaurant Hospitality to talk about How Stone Brewing Co. is making convenience technology a personalized guest experience.

Staff Interaction and Personalization with GoTab

GoTab's technology has transformed traditional aspects of the full-service dining room in 2021 and is beginning to cater to new diner expectations for convenient, contactless experiences.

GoTab Appoints John Martin as New Chief Revenue Officer

Industry-leading restaurant commerce platform GoTab has appointed sales and hospitality technology veteran John Martin as the company’s new Chief Revenue Officer.

Menu Personalization for Contactless Solutions

Restaurants’ Adoption Of Contactless Technology Has Accelerated Over The Past Year, As Businesses And Consumers Have Sought Out COVID-Safe Alternatives To Any Pre-Pandemic Practices

PYMNTS.com GoTab Menu Redesign

PYMNTS.com interviewed GoTab CEO Tim McLaughlin to learn about our new approach to redesigning our digital and contactless menus.

Growing Popularity of Digital Menus

Fortune.com’s story on the widespread adoption of QR codes and digital menus makes prominent mention of GoTab.

GoTab Partners with CORE

GoTab is the first technology partner and a CORE Silver Sponsor. GoTab and CORE partner for restaurant families.