Discover insider tips, advice, and stories to help your business connect with customers, increase revenue, and streamline operations.
GoTab has unveiled an updated brand promise, positioning itself as the entertainment commerce platform built to elevate the guest experience. As hospitality operators face tighter margins, rising guest expectations, and new business models like eatertainment, GoTab is helping them do more with less—streamlining operations while delivering exceptional service. The update reflects the company’s continued evolution alongside its customers, offering powerful tools for mobile ordering, ticketing, events, and back-of-house efficiency. More than a rebrand, it’s a renewed commitment to helping operators thrive without compromising the moments that matter most.
As food halls, family entertainment centers (FECs), and multi-operator venues grow in popularity, choosing the right point-of-sale (POS) platform is more important than ever. Operators need a system that supports multiple vendors, keeps guests moving, and scales easily across locations. Two major contenders—GoTab and Toast—offer powerful features, but differ significantly in how they serve these complex environments.
Financing a new brewery—or expanding an existing one—has always required creativity. But in today’s environment, it has become even more challenging. Rising interest rates and tightening lending standards have made traditional bank financing harder to access. Meanwhile, a generational shift is underway: as Baby Boomers retire and begin reallocating an estimated $75 trillion in assets, the structure of capital availability is changing. With a shrinking pool of active investors and a more conservative credit market, breweries need to explore a broader range of funding options.
Choosing a new point-of-sale (POS) system is a major decision for any hospitality business. But ensuring that system works seamlessly with your accounting/payroll tools, online ordering platform, and the rest of your tech stack? That’s where thoughtful integration planning becomes essential.
Gone are the days when “going out” just meant grabbing dinner. Today’s guests are hungry for more: more energy, more social connection, more story. They’re swapping the standard night out for adventure, where a match on the pickleball court is followed by tacos and a tequila flight, and where bowling feels more like a boutique lounge than a family rec hall.
We’re excited to announce general availability of GoTab Option Groups to all customers. Option Groups are a powerful new way to streamline how you assign modification options to your products. If you’ve used our Product Options before, we think you’ll love how Option Groups take things to the next level.
When Paddle & Par opened its doors in Beverly Hills, Michigan, it wasn’t just launching a new venue—it was introducing a new way to play, dine, and connect, all with a touch of luxury. Gone are the neon lights and vending machine vibes of typical pickleball clubs. Paddle + Par offers handcrafted cocktails, scratch-made dishes, and lounge seating that feels more like a boutique hotel than a sports facility.
Room service is a hallmark of great hospitality. Yet for many hotels, this once-reliable source of guest satisfaction and revenue has lost momentum. In-room dining is no longer just about placing a phone call and waiting for a knock on the door—it’s about meeting guests where they are: on their phones, on the go, and expecting fast, seamless service.
Chargebacks are an all-too-common headache in the restaurant industry. Whether caused by billing confusion, fraud, or service disputes, they cost restaurant operators a significant amount of time, money, and trust with payment processors. For hospitality venues operating on thin margins, every chargeback hits hard.
As breweries power through 2025, managing costs will remain a top priority—and not just because of taxes. Rising tariffs are adding another layer of complexity to already tight margins. While they’re not new, recent shifts in trade policies have made them harder to predict and plan around. Global supply chains mean that even the most locally minded operators can feel the impact of international pricing pressures. So how do you stay ahead?
With margins tighter than ever and operators being pulled in countless directions—labor shortages, supplier price increases, rising rent, and ever-growing tech stacks, how can restaurateurs stay profitable without burning out? In a recent webinar, Doug Radkey from KRG Hospitality and James Passafaro from opsi shared real-world tips to help restaurants stay profitable—breaking down what it really takes to run a smooth, successful operation in 2025: clear strategy, solid systems, and daily discipline.
For anyone who’s ever checked their banking app after a night out, or a visit to the gas station and thought, “Wait, why was I charged twice?”—you’re not alone. The confusion over preauthorizations and “pending” charges is a common and frustrating experience. But here’s the truth: what often looks like a double charge is rarely, if ever, actually one. It’s the result of how banks and card networks display transactions—particularly when an authorization is placed and a final charge (also called a “capture”) follows.
Last week, the GoTab team was on the ground in Indianapolis for the Craft Brewers Conference (CBC) 2025. As always, the event was packed with passionate brewers, partners, and operators—offering a front-row seat to what’s really happening across the craft beer industry.
The hospitality industry has changed—and so have the expectations around your point-of-sale (POS) system. Today’s operators don’t just need a cash register that takes orders. They need a flexible, powerful platform that can adapt to any service model, reduce overhead, and deliver a top-tier guest experience.
GoTab has announced a strategic partnership with Backofhouse.io, a Gordon Food Service venture, to provide restaurant operators with a comprehensive hospitality commerce solution. This collaboration combines GoTab’s flexible POS and guest-centric tech with Back of House’s expert consulting platform, streamlining vendor selection and technology adoption.
The latest Restaurant Technology Outlook from Nation’s Restaurant News and Restaurant Business reveals a clear message for operators: technology isn’t just an advantage—it’s a necessity. We’re excited to see how closely the industry’s evolving needs align with the platform we've built. Operators today are prioritizing guest experience, operational efficiency, and scalable tech investments—principles that are core to everything we do.
To truly scale and stay competitive, breweries need smarter systems behind the scenes—tech that helps you sell more beer with less friction, and data that tells you why it’s working. That’s exactly what we’ll cover in our upcoming GoTab + Beer30 webinar—a hands-on look at how the right tools can turn your taproom into a more efficient, more profitable operation.
Whether you're a fast-casual joint, a high-end restaurant, or a hotel F&B operator, the rules of the profitability game have changed. The winners? Operators who are leaning into technology to drive efficiency, empower staff, and give guests exactly what they want—before they even know they want it.
Life on the road isn’t for the faint of heart. Between prepping food, navigating parking spots, and keeping customers happy, you’ve already got your hands full—probably with tacos. But as delivery apps become a go-to for hungry diners, you might be asking yourself: Should my food truck jump on the third-party delivery train? The answer? It depends on how you play the game.
There’s a moment every bartender dreads. The bar is buzzing, the cocktails are flowing, and then it happens: a group of five asks to split one tab—by item, by card, and by vibes, apparently. Suddenly, the smooth service rhythm grinds to a halt. It’s the bar tab tug-of-war, and it plays out night after night in bars everywhere.
