GoTab + iPourIt at Pour Taproom

What You’ll Learn at This Exclusive Event

Ramon and his partner Jon bring decades of combined experience in the restaurant space. From exploring various platforms to working with different service models, they’ve seen it all. Get to know their backgrounds and how their journey led them to embrace self-service technologies that are transforming the way they do business.

Why Self-Service is the Future - The restaurant industry has undergone significant changes in the wake of the pandemic. We'll dive deep into how self-service tools became not just a trend, but a necessity. From improved operational efficiency to better control over labor costs, self-service is shaping the next wave of restaurant innovation.

Labor Costs: The Impact of Service Models - Labor percentage varies widely depending on the service model you choose. We’ll break down the differences and explore how self-service technologies can help you optimize labor costs without compromising on service quality.

Integration with iPourIt and GoTab - Explore how Ramon and Jon leverage iPourIt and GoTab integration to improve their workflows. From POS systems to RFID passes and QR Code ordering, you’ll learn how technology can reduce friction in ordering, streamline operations, and cut down labor costs—all while enhancing the guest experience.

Case Study: Online Ordering Transformation - Discover how Ramon and Jon successfully transitioned from Square to GoTab for online ordering. Not only did this upgrade improve service efficiency, but they also leveraged QR codes to serve not just customers in their restaurant, but also tenants and neighbors in the office building.

Creating a Seamless Guest Experience with Self-Service - Self-service doesn’t mean sacrificing hospitality. We'll dive into how to provide a differentiated and human-centered experience even with self-service technology in play. Learn how automation can enhance the guest experience rather than replace the human touch.

The Balance Between Automation and Human Service - One of the biggest concerns with automation is how it impacts the human element of service. In this session, we’ll discuss how venues can strike the right balance to empower both their staff and guests, ensuring that technology adds value without losing the personal connection.

‍

Why Attend?  

- Learn from Experts: Ramon and Jon have hands-on experience with self-service tech and will share real-world insights that you can apply to your business immediately.  

- Actionable Strategies: Walk away with clear, actionable steps on how to integrate self-service tools into your operations while maintaining top-notch service.  

- Future-Proof Your Business: Get a glimpse into the future of restaurant operations and how you can stay competitive in an evolving landscape.

‍