Join us on June 8, from 3 - 8 pm at Evil Genius for the Fishtown District Job Fair! Job seekers should bring their resumes and be prepared for on-the-spot interviews. See you there!
Multi-Operator Job Fair - Show Up, Apply and Get Hired!
Date
Tuesday, June 8th, 2021
Time
3:30pm - 8:00pm EST
Location
Evil Genius Beer Company 1727 N. Front Street, Philadelphia , 19122
We’ve all heard the lament of hospitality operators across the country who are struggling to fill open positions. Well we’re pleased to announce that GoTab is joining up with a growing number of Philadelphia operators who are doing something about it. They’re taking the initiative to do what they’ve done all year: looking out for one another, building stronger communities, and coming up with creative solutions to every problem they’ve encountered.
Fishtown District Job Fair
On Tuesday, June 8, from 3 - 8 pm, GoTab will join some of the best restaurants, taverns and breweries in Philadelphia at the Fishtown District Job Fair.
All businesses/stakeholders are invited to participate in the job fair. Please RSVP to Mar Collazzo at 267-764-3724 or email marc@fishtownbid.org by Monday, June 7th with your interest.
Job seekers should bring their resumes and be prepared for on-the-spot interviews with businesses within the Fishtown District commerce corridor.
New GoTab Feature to Smooth Sign-ups
We’ll be using a new feature called “Notices” that will let applicants scan a QR and opt-in to express interest to one or as many operators as they like with one action.
Open positions: Servers, Line Cooks, Bartenders, and more!
Complimentary food and beverages to be provided.
Our First-Ever GoTab Brew - QR What You Drink!
We are super-proud and so excited to have our very own GoTab brew debut courtesy of Evil Genius Brewing Co. We like to think of ourselves as the best POS for brewery operators so we couldn’t be more honored.
QR What You Drink! is brewed with a touch of wheat and aged on over 120 pounds of passion fruit puree, this easy-drinking blonde ale is a tropical treat for the warm weather!
No one could be more excited than our Director of East Coast Ops Wes Hopkins. While he’s not on Crisp responding to customer questions, or onboarding new operators, he’s also super creative. He came up with the winning name for our brew. Congrats Wes! And thanks to Evil Genius for giving Wes an opportunity to check off one of his bucket list items!
“I was going for a slightly more creative version of a dad joke and totally nailed it with the pun of QR sounding like “you are.”
Say hi to “Bogey”, Wes’ parents’ dog. We’re suckers for great beer names and cuddly dogs!
Tap Room Playbook Episode 2:
When you really think about it, with everything managers need to do in a tap room, the hospitality aspect is often overlooked.
Situated “in the heart of it all, yet tranquil enough to make you feel away from it all too,” The Limelight Hotel Snowmass offers 99 hotel rooms and 11 residences, as well as footsteps-to-gondola access in winter and summer — right in the middle of Snowmass Base Village.
The Situation
Especially over the last few years, the Limelight Hotels IT team had witnessed a significant shift to contactless technology in the hospitality industry. After evaluating friction points in the guest journey, aligning with modern technology platforms in their restaurant was determined to be an effective way to offer elevated contactless dining experiences to their guests while also evolving their technology platforms to continue to support long-term company goals. Limelight Hotel partnered with GoTab to provide an enhanced on-demand dining experience on par with the brand’s reputation for exceptional guest service.
The Solution
Reducing Staff Touch Points Without Sacrificing Guest Experience
Guests are now able to begin a tab from their room or the property’s restaurant by scanning a QR code, texting a link to friends or family members on the ski slope to add in their orders, then meeting up together at the patio or lodge to enjoy their meal and après ski festivities without interruption. By streamlining tasks like inputting orders and processing payments, this eliminates friction for hotel staff and allows them to focus on delivering renowned guest service for a memorable experience. Since partnering with GoTab, Limelight Snowmass has consistently seen higher check averages and sales.
“We found the Point of Sale platforms we were looking at offered the guest and staff limited opportunities to further reduce touch points or improve the traditional restaurant experience. The GoTab platform enabled the guest to take an active role over the flow of their experience while simultaneously reducing touch points and further streamlining restaurant operations.”Nick Giglio, Manager of Hotel IT Operations, The Little Nell Hotel Group
According to the Limelight Hotels team, some of the other platforms that were evaluated were either missing some of the pieces they were looking for, had weak customer support models, or had little willingness to develop integrations to existing hotel platforms already in place. To that end, GoTab integrated with cloud-based platform, Infor. Together, GoTab and Infor are providing dynamic solutions to support central, efficient service across hotel amenities and deliver exceptional guest experiences.
“Previously, guests would call down to the restaurant to begin an order from their room or while they were out enjoying the ski slopes. Using GoTab, guests can now place orders from anywhere on the resort, giving them the on-demand service they want without interrupting their day. GoTab empowers us to give control to the guest, reducing touch points and streamlining overall restaurant operations, making Limelight Hotel the resort of choice for Snowmass.”Nick Giglio, Manager of Hotel IT Operations, The Little Nell Hotel Group
Since introducing GoTab, The Limelight Hotel has seen a consistent level of upsells and items sold per check resulting in additional revenue capture. They have been able to maintain service levels in their restaurants during periods when there was reduced staffing available without significantly diminishing the guest experience.
The Benefits
Eliminate Phone Orders – Take Orders from the Slopes. Guests can start a tab from their room or on the mountain without interrupting the flow of their day.
Future-Proofed Technologies – Delivering elevated contactless ordering via integration with the Infor hotel management platform.
Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.
Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.
Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.
Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.
Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.
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