Discover insider tips, advice, and stories to help your business connect with customers, increase revenue, and streamline operations.
For hotels & resorts, the first impression often defines the entire guest experience. As hotels and resorts continue to evolve in an increasingly competitive landscape, the pre-arrival phase emerges as a critical touchpoint for shaping guests' perceptions and expectations. Engaging with customers before their arrival not only sets the tone for a memorable stay but also presents a significant opportunity for generating additional revenue. Let's dive into the importance of this phase and explore how GoTab’s innovative Hotel & Resort POS solutions can empower hotels and resorts to elevate their pre-arrival guest experience.
GoTab’s new Phone Only POS (POP) fits in every pocket because it is just a phone (any phone, in fact) without the need for a card reader. Benefits include days of battery life, a beautiful OLED display on a compact device, and the ease of use surpassing all handheld solutions in the market (all at a price point that is a third of competing solutions). And of course, it wouldn’t be a POS if it couldn’t accept a card payment, so iOS and Android phones accept contactless (NFC) card payments simply by tapping a card on the back of the phone.
Far more than a trend, branded online ordering for fast casual restaurants is the cornerstone of a calculated move. It's a deliberate step towards declaring independence in the digital era while steadfastly retaining control over the most crucial aspect: profits.
Among the myriad innovations available to modern establishments, the Kitchen Display System (KDS) stands out as a game-changer. But what exactly is a KDS, and how does it revolutionize the way restaurants operate? Let's unpack the essentials of this transformative technology.
We're excited to share insights from our good friends at Secret Hopper, the experts in uncovering the secrets behind memorable brewery experiences. Get ready to explore the strategies that can transform your taproom, boost revenue, and create lasting impressions for your guests.
In the dynamic world of nightlife, VIP bottle service is an enchanting dance between service, exclusivity, and luxury. It goes beyond the mere provision of drinks; it's a transformative encounter where patrons step into a realm of distinction. The VIP experience includes personalized attention, prime seating, and an ambiance carefully cultivated to make every guest feel like a luminary.
In the modern landscape of hospitality, convenience is the currency of guest satisfaction. GoTab's Hotel POS Seamless Ordering transcends the traditional limitations of room service by strategically placing QR codes in guest rooms and other key areas. This strategic placement empowers guests to browse and place orders at their convenience, whether from the comfort of their room, poolside, or any traditionally hard-to-reach locale. This frictionless experience aligns perfectly with the expectations of contemporary travelers who seek a seamless blend of technology and personalized service.
Tim McLaughlin, CEO of GoTab, engaged in a discussion with QSR Magazine, sharing perspectives on the hospitality industry's developments in the past year and offering insights into the anticipated use of AI in the industry for the year 2024.
Running a successful restaurant isn’t just about crafting delectable dishes and providing exceptional service. It’s equally crucial to understand the financial aspect of your menu items—enter the realm of restaurant food costing.
Long gone are the days of patrons queuing up at the bar, trying to grab the attention of a busy bartender, or waiting anxiously for their next round. GoTab's Brewery POS enables guests to effortlessly place their orders right from their smartphones. Whether they're sitting at a table, lounging on the patio, or enjoying live music, ordering a pint has never been easier. This streamlined approach ensures that patrons spend more time savoring their favorite brews and engaging in conversation, all while reducing wait times and potential service bottlenecks.
Dive into the exciting world of pricing strategies for your competitive socializing and 'eatertainment' venue. In this dynamic industry, pricing is an art form – it's not just about balancing the books, but about crafting unforgettable value, boosting your profits to new heights, and creating exceptional experiences that make your guests want to come back. In this article we’ll unlock the secrets to pricing to help you drive your business forward!
Twisted Pin, a dynamic entertainment hub that opened its doors in Plainfield, IL, in 2014, is a pioneer in redefining bowling as more than just a game. This 26,000-square-foot establishment encompasses bowling lanes, an arcade, a bar, food & beverage program, and a 28-tap self-pour beer wall. Twisted Pin's mission is to transform the traditional bowling alley into a multifaceted entertainment destination.
Situated near the bustling Jiffy Lube concert venue, Chris aimed to attract its vibrant crowds. Recognizing the need for efficiency and an enhanced guest experience, he opted for technological innovation, choosing to install 70 self-pour taps by PourMyBeer. This strategy empowered CraftWorx patrons to pour their drinks at their convenience, eliminating the need to wait on busy bartenders and revolutionizing the way guests enjoy their beverages.
Embark on a journey of personalized luxury with GoTab's Resort POS, where every interaction is a tailored experience, weaving together seamless convenience and a deeper connection between resorts and their cherished guests.
As the holiday season approaches, we all look forward to those cherished parties that bring warmth and cheer to the year's end. While many companies choose to host their festivities in-house, your restaurant or brewery can be the perfect venue to make these celebrations unforgettable.
GoTab CEO Tim McLaughlin sat down with Professor Jonathan Katz of the Boston University School of Hospitality Administration to discuss the role of technology in fostering hospitality.
Thanks for hanging with our team at the 2023 Restaurant Transformation Tour! We are so glad that our team had a chance to connect with you. Be sure to check out our fast facts about GoTab's integration with Restaurant365 and register to win $100 to one of our New York partner locations, T-Squared Social. gotab.com/events/welcome-to-gotab-at-restaurant-transformation-tour-2023
The grand event, the final lap, the game-changing inning, the crucial red zone opportunity. You're on the edge of your seat, eagerly anticipating the next play, but there's a hunger deep inside, and you're in need of some game-day sustenance. The conundrum? Getting up from your seat means missing out on the action, and the concessions are a world away. So, what's a sports fan to do when the game is heating up, and your appetite is equally intense?
GoTab provides 24/7x365 assistance by real humans, and staff our customer support team with hospitality veterans. Why is this crucial? Because hospitality veterans comprehend the nuances of your hospitality business. They understand the urgency of a kitchen in full swing, a bar at its busiest, and the pace of a restaurant during the dinner rush.
In the vibrant realm of taprooms, where craft beverages intersect with evolving consumer expectations, GoTab's Taproom POS stands out as the catalyst for a transformative customer journey. This blog unveils the story of how GoTab not only optimizes traditional taproom operations but also amplifies patron interactions through a seamless fusion of tradition and innovation.
