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GoTab Announces PourMyBeer as Its 2023 Self-Service Partner of the Year

GoTab, a leading restaurant commerce platform, is proud to announce that PourMyBeer is our inaugural Partner of the Year in the Self-Service Category. This award recognizes PourMyBeer's outstanding contribution to the hospitality industry and its exceptional collaboration with GoTab.

GoTab's Partner of the Year Award celebrates the dedication, innovation, and success of integration partners who play a pivotal role in enhancing the GoTab ecosystem for our mutual customers. PourMyBeer, a pioneer in self-serve beverage technology, has consistently demonstrated its commitment to delivering cutting-edge solutions that align seamlessly with GoTab's platform.

PourMyBeer's self-serve beverage technology has redefined the way customers enjoy drinks at restaurants and bars, promoting efficiency and convenience while providing a unique and interactive experience. This integration has dramatically reduced guest check-in and check-out times so they can spend more time enjoying their visit. What’s more, the integration enables GoTab customers to offer a wider range of experiences to their guests, from self-pour craft beer to innovative wine and cocktail offerings. 

“We can’t say enough great things about the impact the GoTab + PourMyBeer integration delivers for our mutual customers. The partnership was a huge part of our growth in 2023 and we can’t wait to blow the doors off together in 2024.”

Tim McLaughlin, Co-Founder, CEO, GoTab, Inc.

“Great partnerships amplify each other’s businesses and the value they both provide. That’s exactly what we have with GoTab. We love to help them win and they love to help us win. Most importantly, the customers that have our combined solutions win.”

Josh Goodman, Founder, CEO, PourMyBeer

PourMyBeer has consistently demonstrated a commitment to excellence in product quality, customer service, and technological innovation. Their dedication aligns perfectly with GoTab's mission to enhance guest experiences, streamline operations, and drive success for businesses in the hospitality sector.

GoTab and PourMyBeer are excited about our continued partnership and the potential for new developments that will further elevate the hospitality industry.

About GoTab:

GoTab, Inc. is more than a Point-of-Sale (POS) for hospitality businesses. The platform helps restaurants, breweries, food halls, hotels, and other venues improve the guest experience and address substantial inefficiencies that continue to plague the hospitality and retail industry. Featuring a sophisticated POS that can optionally integrate with other popular POS and property management systems (PMS), GoTab also includes a robust bar and kitchen display system (KDS) with integrated two-way messaging to optimize operations and delivery. GoTab's platform empowers every guest and staff member to make the most sensible, convenient choices for their scenario while maintaining appropriate controls. Through its suite of flexible tools, GoTab creates measurable benefits for its operators, driving increased spend while reducing costs and contributing to the bottom line. Founded in 2016, GoTab processes over $500M in gross merchandise value (GMV) annually with operations across 39 U.S. states, Canada and growing. For more information, request a demo or check out our Brewery POS Features

About PourMyBeer:

PourMyBeer is a leading provider of self-pour beverage technology for restaurants, bars, and entertainment venues. With their innovative self-serve system, customers can pour their own beverages, creating an interactive and efficient experience. PourMyBeer's cutting-edge technology helps businesses increase revenue, reduce waste, and improve customer satisfaction. To learn more, visit www.pourmybeer.com.

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Situated “in the heart of it all, yet tranquil enough to make you feel away from it all too,” The Limelight Hotel Snowmass offers 99 hotel rooms and 11 residences, as well as footsteps-to-gondola access in winter and summer — right in the middle of Snowmass Base Village.

The Situation

Especially over the last few years, the Limelight Hotels IT team had witnessed a significant shift to contactless technology in the hospitality industry. After evaluating friction points in the guest journey, aligning with modern technology platforms in their restaurant was determined to be an effective way to offer elevated contactless dining experiences to their guests while also evolving their technology platforms to continue to support long-term company goals. Limelight Hotel partnered with GoTab to provide an enhanced on-demand dining experience on par with the brand’s reputation for exceptional guest service.

The Solution

Reducing Staff Touch Points Without Sacrificing Guest Experience

Guests are now able to begin a tab from their room or the property’s restaurant by scanning a QR code, texting a link to friends or family members on the ski slope to add in their orders, then meeting up together at the patio or lodge to enjoy their meal and après ski festivities without interruption. By streamlining tasks like inputting orders and processing payments, this eliminates friction for hotel staff and allows them to focus on delivering renowned guest service for a memorable experience. Since partnering with GoTab, Limelight Snowmass has consistently seen higher check averages and sales.

“We found the Point of Sale platforms we were looking at offered the guest and staff limited opportunities to further reduce touch points or improve the traditional restaurant experience. The GoTab platform enabled the guest to take an active role over the flow of their experience while simultaneously reducing touch points and further streamlining restaurant operations.”Nick Giglio, Manager of Hotel IT Operations, The Little Nell Hotel Group

According to the Limelight Hotels team, some of the other platforms that were evaluated were either missing some of the pieces they were looking for, had weak customer support models, or had little willingness to develop integrations to existing hotel platforms already in place. To that end, GoTab integrated with cloud-based platform, Infor. Together, GoTab and Infor are providing dynamic solutions to support central, efficient service across hotel amenities and deliver exceptional guest experiences.

“Previously, guests would call down to the restaurant to begin an order from their room or while they were out enjoying the ski slopes. Using GoTab, guests can now place orders from anywhere on the resort, giving them the on-demand service they want without interrupting their day. GoTab empowers us to give control to the guest, reducing touch points and streamlining overall restaurant operations, making Limelight Hotel the resort of choice for Snowmass.”Nick Giglio, Manager of Hotel IT Operations, The Little Nell Hotel Group

Since introducing GoTab, The Limelight Hotel has seen a consistent level of upsells and items sold per check resulting in additional revenue capture. They have been able to maintain service levels in their restaurants during periods when there was reduced staffing available without significantly diminishing the guest experience.

The Benefits

Eliminate Phone Orders – Take Orders from the Slopes. Guests can start a tab from their room or on the mountain without interrupting the flow of their day.

Future-Proofed Technologies – Delivering elevated contactless ordering via integration with the Infor hotel management platform.

Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.

  • Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.
  • Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.
  • Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.
  • Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.

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