Best Practices

Essential Features for Your Brewery POS

In the dynamic world of craft brewing, where creativity flows as freely as the beer itself, having a robust Point of Sale (POS) system is paramount. Beyond just facilitating transactions, a comprehensive brewery POS system should be a strategic ally, seamlessly blending into your operations and enhancing the overall customer experience. Let’s explore the key features that can truly brew success for your brewery.

Shared Tabs: Fostering Social Connections in Every Sip

In the communal spirit of brewery culture, shared tabs emerge as a game-changing feature. Picture a group of friends gathered around a table, each savoring a distinct craft brew. With GoTab’s Shared Tabs, this experience becomes not just essential but convenient. Guests can easily split and share tabs directly from their smartphones, eliminating the hassle of calculating individual contributions and awkward payment conversations. This not only fosters a sense of camaraderie but also ensures a smooth and enjoyable billing process. The shared tabs feature goes beyond mere functionality; it becomes a facilitator of social connections, aligning seamlessly with the communal essence of brewery spaces.

Kitchen Display System: Orchestrating Culinary Excellence

Beyond the art of brewing, many breweries pride themselves on a culinary experience that complements their libations. Enter GoTab’s Kitchen Display System (KDS), a symphony conductor for the culinary operations in your brewery. This high-tech solution streamlines order management, allowing your kitchen staff to efficiently view, prioritize, and prepare orders. The real-time communication functionality ensures that staff can directly interact with guests, accommodating specific requests or modifications. This not only enhances the precision of order preparation but also contributes to a memorable dining experience. The KDS is not just a tool; it's a catalyst for culinary excellence, aligning the backend operations seamlessly with the artistry of your brewery’s offerings.

Inventory Tracking: Ensuring Liquid Assets Flow Smoothly

Efficient inventory management is the backbone of any successful brewery. GoTab's POS system introduces a robust Inventory Tracking feature tailored to the unique needs of breweries. Whether you're tracking hops and malts or monitoring the flow of merchandise, this feature provides real-time insights into your stock levels. Set automated alerts for low inventory, streamline reordering processes, and gain a comprehensive overview of stock movement. With GoTab's Inventory Tracking, you can ensure that your liquid assets flow smoothly, minimizing the risk of stockouts and enhancing overall operational efficiency.

Analytics and Data: Brewing Insights for Informed Decisions

In the data-driven landscape of modern business, harnessing actionable insights is key. GoTab’s brewery POS system goes beyond transactional records; it’s a treasure trove of data and analytics. Access real-time sales data, identify popular brews, and gain insights into customer preferences. Analyze peak hours, evaluate the success of promotions, and make informed decisions to optimize your brewery operations. The Analytics and Data feature is not just about numbers; it's about brewing success through strategic decisions fueled by a deep understanding of your patrons and market trends.

Loyalty: Nurturing Lasting Connections, One Sip at a Time

Crafting exceptional brews is only one aspect of building a successful brewery; nurturing lasting connections with patrons is equally vital. GoTab’s Loyalty feature is designed to foster this connection. Implement customizable loyalty programs that reward frequent visitors, encouraging repeat business. Whether it's discounts on a certain number of pints or exclusive access to new releases, loyalty programs create a sense of belonging among your patrons. Go beyond transactional relationships; build a community of dedicated beer enthusiasts who choose your brewery not just for the brews but for the experience and recognition they receive through the loyalty program.

GoTab's comprehensive brewery POS system is more than a transaction facilitator; it's a catalyst for success. From fostering social connections through shared tabs to orchestrating culinary excellence with the KDS, ensuring efficient inventory tracking, providing actionable insights through analytics, and nurturing lasting connections with loyalty programs – GoTab’s features are tailored to elevate your brewery experience. As you navigate the dynamic world of craft brewing, equip your brewery with the tools that not only streamline operations but also contribute to a thriving and connected brewery community. Cheers to brewing success, one feature at a time!

Request a demo today and check out our features for breweries!

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Situated “in the heart of it all, yet tranquil enough to make you feel away from it all too,” The Limelight Hotel Snowmass offers 99 hotel rooms and 11 residences, as well as footsteps-to-gondola access in winter and summer — right in the middle of Snowmass Base Village.

The Situation

Especially over the last few years, the Limelight Hotels IT team had witnessed a significant shift to contactless technology in the hospitality industry. After evaluating friction points in the guest journey, aligning with modern technology platforms in their restaurant was determined to be an effective way to offer elevated contactless dining experiences to their guests while also evolving their technology platforms to continue to support long-term company goals. Limelight Hotel partnered with GoTab to provide an enhanced on-demand dining experience on par with the brand’s reputation for exceptional guest service.

The Solution

Reducing Staff Touch Points Without Sacrificing Guest Experience

Guests are now able to begin a tab from their room or the property’s restaurant by scanning a QR code, texting a link to friends or family members on the ski slope to add in their orders, then meeting up together at the patio or lodge to enjoy their meal and après ski festivities without interruption. By streamlining tasks like inputting orders and processing payments, this eliminates friction for hotel staff and allows them to focus on delivering renowned guest service for a memorable experience. Since partnering with GoTab, Limelight Snowmass has consistently seen higher check averages and sales.

“We found the Point of Sale platforms we were looking at offered the guest and staff limited opportunities to further reduce touch points or improve the traditional restaurant experience. The GoTab platform enabled the guest to take an active role over the flow of their experience while simultaneously reducing touch points and further streamlining restaurant operations.”Nick Giglio, Manager of Hotel IT Operations, The Little Nell Hotel Group

According to the Limelight Hotels team, some of the other platforms that were evaluated were either missing some of the pieces they were looking for, had weak customer support models, or had little willingness to develop integrations to existing hotel platforms already in place. To that end, GoTab integrated with cloud-based platform, Infor. Together, GoTab and Infor are providing dynamic solutions to support central, efficient service across hotel amenities and deliver exceptional guest experiences.

“Previously, guests would call down to the restaurant to begin an order from their room or while they were out enjoying the ski slopes. Using GoTab, guests can now place orders from anywhere on the resort, giving them the on-demand service they want without interrupting their day. GoTab empowers us to give control to the guest, reducing touch points and streamlining overall restaurant operations, making Limelight Hotel the resort of choice for Snowmass.”Nick Giglio, Manager of Hotel IT Operations, The Little Nell Hotel Group

Since introducing GoTab, The Limelight Hotel has seen a consistent level of upsells and items sold per check resulting in additional revenue capture. They have been able to maintain service levels in their restaurants during periods when there was reduced staffing available without significantly diminishing the guest experience.

The Benefits

Eliminate Phone Orders – Take Orders from the Slopes. Guests can start a tab from their room or on the mountain without interrupting the flow of their day.

Future-Proofed Technologies – Delivering elevated contactless ordering via integration with the Infor hotel management platform.

Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.

  • Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.
  • Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.
  • Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.
  • Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.

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