Imagine your bar not just as a place to grab a drink, but a spot where every visit is an adventure, and every cocktail tells a story. That's where GoTab comes into play, turning your bar into a stage where technology and mixology dance together, creating an experience that keeps your guests coming back for more.
Imagine your bar not just as a place to grab a drink, but a spot where every visit is an adventure, and every cocktail tells a story. That's where GoTab comes into play, turning your bar into a stage where technology and mixology dance together, creating an experience that keeps your guests coming back for more.
Crafting Connections, Not Just Cocktails
With GoTab, your bartenders become the stars of the show. They're not just mixing drinks; they're crafting experiences. By taking care of the mundane tasks like order processing and payments, GoTab lets your bartenders shine, making real connections with guests. Imagine your bartender having the time to share the secret behind your signature cocktail or suggest a drink that perfectly matches your guest's mood. That's the kind of personal touch that turns a one-time visitor into a regular.
Your Bar, Right in Their Pocket
GoTab's like having a remote control for your bar, right in your guest's smartphone. They can open their tab, order another round, or close out their bill without flagging down a bartender or waiting in line. It's all about giving your guests the freedom to enjoy their night on their terms. And the best part? They can even order from their table or while enjoying an activity at your venue, keeping the fun uninterrupted.
Cheers to Easier Group Outings
Remember those awkward moments when the bill arrives, and everyone's figuring out who owes what? GoTab's got that sorted. Friends can jump onto a shared tab, making splitting the bill as easy as tapping a screen. It's not just convenient; it's a way to keep the good times rolling without a calculator in sight.
Data-Driven Drinks
Behind the scenes, GoTab's not just a tool; it's a treasure trove of insights. Which cocktail is the crowd favorite? What's the best-selling appetizer on a Saturday night? This real-time data helps you tweak your menu, plan your stock, and even come up with your next big hit. It's like having a crystal ball that tells you exactly what your guests want.
Smooth Sailing Behind the Bar
And let's not forget the magic of GoTab's Kitchen Display System (KDS). It's like having an extra set of hands, streamlining orders so that your team can focus on what they do best – creating amazing drinks and experiences. Faster service, happier guests, and a smoother-running bar? That's a win-win-win.
In a Nutshell
GoTab's Bar POS is not just about tech; it's about turning your bar into an experience. It's about giving your bartenders the freedom to be more than just drink mixers – they're hosts, entertainers, and storytellers. It's about giving your guests the power to control their night, from the first sip to the last. And it's about giving you the insights to keep your bar not just running, but thriving. With GoTab, your bar's not just serving drinks; it's serving memories. 🍸📱✨
Situated “in the heart of it all, yet tranquil enough to make you feel away from it all too,” The Limelight Hotel Snowmass offers 99 hotel rooms and 11 residences, as well as footsteps-to-gondola access in winter and summer — right in the middle of Snowmass Base Village.
The Situation
Especially over the last few years, the Limelight Hotels IT team had witnessed a significant shift to contactless technology in the hospitality industry. After evaluating friction points in the guest journey, aligning with modern technology platforms in their restaurant was determined to be an effective way to offer elevated contactless dining experiences to their guests while also evolving their technology platforms to continue to support long-term company goals. Limelight Hotel partnered with GoTab to provide an enhanced on-demand dining experience on par with the brand’s reputation for exceptional guest service.
The Solution
Reducing Staff Touch Points Without Sacrificing Guest Experience
Guests are now able to begin a tab from their room or the property’s restaurant by scanning a QR code, texting a link to friends or family members on the ski slope to add in their orders, then meeting up together at the patio or lodge to enjoy their meal and après ski festivities without interruption. By streamlining tasks like inputting orders and processing payments, this eliminates friction for hotel staff and allows them to focus on delivering renowned guest service for a memorable experience. Since partnering with GoTab, Limelight Snowmass has consistently seen higher check averages and sales.
“We found the Point of Sale platforms we were looking at offered the guest and staff limited opportunities to further reduce touch points or improve the traditional restaurant experience. The GoTab platform enabled the guest to take an active role over the flow of their experience while simultaneously reducing touch points and further streamlining restaurant operations.”Nick Giglio, Manager of Hotel IT Operations, The Little Nell Hotel Group
According to the Limelight Hotels team, some of the other platforms that were evaluated were either missing some of the pieces they were looking for, had weak customer support models, or had little willingness to develop integrations to existing hotel platforms already in place. To that end, GoTab integrated with cloud-based platform, Infor. Together, GoTab and Infor are providing dynamic solutions to support central, efficient service across hotel amenities and deliver exceptional guest experiences.
“Previously, guests would call down to the restaurant to begin an order from their room or while they were out enjoying the ski slopes. Using GoTab, guests can now place orders from anywhere on the resort, giving them the on-demand service they want without interrupting their day. GoTab empowers us to give control to the guest, reducing touch points and streamlining overall restaurant operations, making Limelight Hotel the resort of choice for Snowmass.”Nick Giglio, Manager of Hotel IT Operations, The Little Nell Hotel Group
Since introducing GoTab, The Limelight Hotel has seen a consistent level of upsells and items sold per check resulting in additional revenue capture. They have been able to maintain service levels in their restaurants during periods when there was reduced staffing available without significantly diminishing the guest experience.
The Benefits
Eliminate Phone Orders – Take Orders from the Slopes. Guests can start a tab from their room or on the mountain without interrupting the flow of their day.
Future-Proofed Technologies – Delivering elevated contactless ordering via integration with the Infor hotel management platform.
Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.
Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.
Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.
Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.
Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.
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