Best Practices

4 Restaurant POS Features You Need for Oktoberfest

As the leaves turn and the air becomes crisp, it's that time of year again when the world dons its lederhosen and gathers to celebrate Oktoberfest. This centuries-old festival has become a global phenomenon, a time when beer, brats, and revelry take center stage. Whether you're running a traditional beer hall, a modern brewpub, or a restaurant eager to tap into the spirit of Oktoberfest, having the right tools can make a world of difference. In this blog, we'll explore the four essential restaurant POS features you need to ensure your Oktoberfest celebration runs smoothly and leaves your patrons contributing to your success.

Efficient Order Management with Handheld POS

Oktoberfest is all about merriment and the clinking of beer steins. To keep up with the lively atmosphere and ensure a constant flow of food and beverages, your restaurant POS system needs efficient order management, especially during the busiest Oktoberfest hours. One feature that can be a game-changer is a handheld POS system. GoTab's Pocket POS, for instance, offers an intuitive interface that makes order entry a breeze. With handheld devices, your staff can navigate the bustling festival grounds with ease, ensuring patrons don't have to wait long for their orders. Plus, with Flip-to-Pay on the GoTab Pocket POS, it turns into a virtual check presenter. Guests get to review their tab, and select the tip amount and split and pay and leave feedback as well. they prefer at their discretion. Best of all, your guests quickly receive their order confirmation right to their mobile device!

Mobile Ordering

In the age of technology, patrons expect convenience, even during traditional celebrations like Oktoberfest. Mobile ordering is a game-changer. GoTab's system empowers your guests to place orders directly from their smartphones, whether they're at their table or soaking up the festival atmosphere. This feature not only enhances convenience but also helps maintain social distancing, a crucial consideration in today's world. With GoTab’s mobile ordering, guests can split tabs, share items, and continue ordering on the same tab, allowing guests  to set the pace of their experience with frictionless, guest-centric ordering & payment technology.

Inventory Management

Oktoberfest is synonymous with beer. The last thing you want is to run out of your most popular brews during the festivities. A restaurant POS system with robust inventory management features ensures you can track stock levels in real-time. This helps you restock as needed and ensures your patrons never have to go without their favorite Oktoberfest beer. GoTab's POS allows you to monitor inventory levels, so you'll always know when it's time to refill the steins.

Loyalty Programs

Oktoberfest is a time for loyal patrons to come together and celebrate. Use the Oktoberfest season as an opportunity to reward your frequent customers with a loyalty program. GoTab's POS offers an integrated loyalty system that lets you create custom promotions and deals for your regulars. You can reward them for their patronage with special Oktoberfest offers, enticing them to keep coming back, not just for the festival but year-round.

Oktoberfest is a time of joy, merriment, and celebration, and having the right restaurant POS features in place can elevate your patrons' experience to new heights. Efficient order management, mobile ordering, inventory management, and loyalty programs are crucial components of a successful Oktoberfest celebration. GoTab's restaurant POS system offers all of these features, ensuring your establishment is ready to host a memorable Oktoberfest event that keeps your customers  coming back for more. Don't miss the opportunity to make this year's Oktoberfest your best one yet by embracing the power of innovative restaurant technology.

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Situated “in the heart of it all, yet tranquil enough to make you feel away from it all too,” The Limelight Hotel Snowmass offers 99 hotel rooms and 11 residences, as well as footsteps-to-gondola access in winter and summer — right in the middle of Snowmass Base Village.

The Situation

Especially over the last few years, the Limelight Hotels IT team had witnessed a significant shift to contactless technology in the hospitality industry. After evaluating friction points in the guest journey, aligning with modern technology platforms in their restaurant was determined to be an effective way to offer elevated contactless dining experiences to their guests while also evolving their technology platforms to continue to support long-term company goals. Limelight Hotel partnered with GoTab to provide an enhanced on-demand dining experience on par with the brand’s reputation for exceptional guest service.

The Solution

Reducing Staff Touch Points Without Sacrificing Guest Experience

Guests are now able to begin a tab from their room or the property’s restaurant by scanning a QR code, texting a link to friends or family members on the ski slope to add in their orders, then meeting up together at the patio or lodge to enjoy their meal and après ski festivities without interruption. By streamlining tasks like inputting orders and processing payments, this eliminates friction for hotel staff and allows them to focus on delivering renowned guest service for a memorable experience. Since partnering with GoTab, Limelight Snowmass has consistently seen higher check averages and sales.

“We found the Point of Sale platforms we were looking at offered the guest and staff limited opportunities to further reduce touch points or improve the traditional restaurant experience. The GoTab platform enabled the guest to take an active role over the flow of their experience while simultaneously reducing touch points and further streamlining restaurant operations.”Nick Giglio, Manager of Hotel IT Operations, The Little Nell Hotel Group

According to the Limelight Hotels team, some of the other platforms that were evaluated were either missing some of the pieces they were looking for, had weak customer support models, or had little willingness to develop integrations to existing hotel platforms already in place. To that end, GoTab integrated with cloud-based platform, Infor. Together, GoTab and Infor are providing dynamic solutions to support central, efficient service across hotel amenities and deliver exceptional guest experiences.

“Previously, guests would call down to the restaurant to begin an order from their room or while they were out enjoying the ski slopes. Using GoTab, guests can now place orders from anywhere on the resort, giving them the on-demand service they want without interrupting their day. GoTab empowers us to give control to the guest, reducing touch points and streamlining overall restaurant operations, making Limelight Hotel the resort of choice for Snowmass.”Nick Giglio, Manager of Hotel IT Operations, The Little Nell Hotel Group

Since introducing GoTab, The Limelight Hotel has seen a consistent level of upsells and items sold per check resulting in additional revenue capture. They have been able to maintain service levels in their restaurants during periods when there was reduced staffing available without significantly diminishing the guest experience.

The Benefits

Eliminate Phone Orders – Take Orders from the Slopes. Guests can start a tab from their room or on the mountain without interrupting the flow of their day.

Future-Proofed Technologies – Delivering elevated contactless ordering via integration with the Infor hotel management platform.

Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.

  • Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.
  • Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.
  • Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.
  • Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.

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