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GoTab Launches Advanced iOS Capabilities - Now Use GoTab on New or Existing iOS Hardware

ARLINGTON, Va. GoTab, a leading POS platform focused on enhancing guest experiences and improving operator efficiencies, today announced the launch of its advanced iOS POS capabilities, aimed at providing businesses with a more intuitive experience while reducing costs and maximizing versatility. The new functionality enables operator partners to run GoTab’s solutions on any internet-connected Windows, iOS, or Android device, removing the need for additional hardware investments.

“We are constantly evaluating ways to help businesses improve operationally while ensuring they provide high-quality hospitality to every guest,” said Tim McLaughlin, co-founder and CEO of GoTab. “With our iOS capabilities, we are now providing operators the unique ability to process payments directly on their Android and iOS devices. This complete hardware flexibility enables operators to save costs and utilize their existing hardware while updating their technology solutions with GoTab’s unique platform. For us, it’s all about providing an affordable, high-quality solution suite for our clients, helping them operate more efficiently while enhancing their guest experience. Our comprehensive integration abilities and completely cloud-based offerings do just that.”

GoTab Empowers Businesses with Flexible Solutions and Increased Sales

GoTab’s solutions can also be easily adapted to run on any existing hardware a business may already have in place, including receipt printers, tablets, KDS systems, and more. The company’s flexible platform enables operators to run lean, profitable businesses while also providing customized and elevated guest experiences. 

The company’s solutions are driving increased transactions across merchants, with customers seeing average checks increase up to an impressive 35% and logging an average $83 in sales per hour of labor.

“As we continue to see high foot traffic and consumer demand at our brewery, we knew we had to advance our technology to not only drive efficiencies for our team members but also provide a great experience for our guests,” said Mike Corneille, President at Pryes Brewing Company. “GoTab’s POS, KDS and QR-code mobile ordering are instrumental to our day-to-day operations and help meaningfully increase our digital sales. And since GoTab’s iOS payment capabilities can operate on our existing hardware, we can seamlessly integrate these solutions into our system while saving money and time on buying new equipment and starting from scratch.”

GoTab’s latest iOS announcement follows a remarkable year for the company, marked by significant achievements and growth. GoTab recently appointed Jonathan Zabusky to its Board of Directors, a strategic move to enhance its leadership team. Furthermore, GoTab was recognized as the 29th fastest-growing company on the 2023 Deloitte Technology Fast 500 list, reflecting its rapid expansion and innovation in the POS industry. Additionally, the launch of new products, including the Handheld Pocket POS and Self-Ordering Kiosk, has further solidified GoTab’s position as a leader in flexible, customer-focused technology solutions.

To learn more about GoTab and request a demo, please visit https://gotab.com/demo-request.

About GoTab, Inc.

GoTab, Inc. is more than a Point-of-Sale (POS) for hospitality businesses. The platform helps restaurants, breweries, food halls, hotels, and other venues improve the guest experience and address substantial inefficiencies that continue to plague the hospitality and retail industry. Featuring a sophisticated POS that can optionally integrate with other popular POS and property management systems (PMS), GoTab also includes a robust bar and kitchen display system (KDS) with integrated two-way messaging to optimize operations and delivery. GoTab's platform empowers every guest and staff member to make the most sensible, convenient choices for their scenario while maintaining appropriate controls. Through its suite of flexible tools, GoTab creates measurable benefits for its operators, driving increased spend while reducing costs and contributing to the bottom line. Founded in 2016, GoTab processes over $500M in gross merchandise value (GMV) annually with operations across 39 U.S. states, Canada and growing. For more information, consult our media kit, request a demo or learn more at https://gotab.com/.

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Contact:

Patricia Mejia

marketing@gotab.io

202-919-6877

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Situated “in the heart of it all, yet tranquil enough to make you feel away from it all too,” The Limelight Hotel Snowmass offers 99 hotel rooms and 11 residences, as well as footsteps-to-gondola access in winter and summer — right in the middle of Snowmass Base Village.

The Situation

Especially over the last few years, the Limelight Hotels IT team had witnessed a significant shift to contactless technology in the hospitality industry. After evaluating friction points in the guest journey, aligning with modern technology platforms in their restaurant was determined to be an effective way to offer elevated contactless dining experiences to their guests while also evolving their technology platforms to continue to support long-term company goals. Limelight Hotel partnered with GoTab to provide an enhanced on-demand dining experience on par with the brand’s reputation for exceptional guest service.

The Solution

Reducing Staff Touch Points Without Sacrificing Guest Experience

Guests are now able to begin a tab from their room or the property’s restaurant by scanning a QR code, texting a link to friends or family members on the ski slope to add in their orders, then meeting up together at the patio or lodge to enjoy their meal and après ski festivities without interruption. By streamlining tasks like inputting orders and processing payments, this eliminates friction for hotel staff and allows them to focus on delivering renowned guest service for a memorable experience. Since partnering with GoTab, Limelight Snowmass has consistently seen higher check averages and sales.

“We found the Point of Sale platforms we were looking at offered the guest and staff limited opportunities to further reduce touch points or improve the traditional restaurant experience. The GoTab platform enabled the guest to take an active role over the flow of their experience while simultaneously reducing touch points and further streamlining restaurant operations.”Nick Giglio, Manager of Hotel IT Operations, The Little Nell Hotel Group

According to the Limelight Hotels team, some of the other platforms that were evaluated were either missing some of the pieces they were looking for, had weak customer support models, or had little willingness to develop integrations to existing hotel platforms already in place. To that end, GoTab integrated with cloud-based platform, Infor. Together, GoTab and Infor are providing dynamic solutions to support central, efficient service across hotel amenities and deliver exceptional guest experiences.

“Previously, guests would call down to the restaurant to begin an order from their room or while they were out enjoying the ski slopes. Using GoTab, guests can now place orders from anywhere on the resort, giving them the on-demand service they want without interrupting their day. GoTab empowers us to give control to the guest, reducing touch points and streamlining overall restaurant operations, making Limelight Hotel the resort of choice for Snowmass.”Nick Giglio, Manager of Hotel IT Operations, The Little Nell Hotel Group

Since introducing GoTab, The Limelight Hotel has seen a consistent level of upsells and items sold per check resulting in additional revenue capture. They have been able to maintain service levels in their restaurants during periods when there was reduced staffing available without significantly diminishing the guest experience.

The Benefits

Eliminate Phone Orders – Take Orders from the Slopes. Guests can start a tab from their room or on the mountain without interrupting the flow of their day.

Future-Proofed Technologies – Delivering elevated contactless ordering via integration with the Infor hotel management platform.

Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.

  • Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.
  • Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.
  • Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.
  • Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.

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