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How to Offer Mobile Ordering on the Golf Course or Poolside

How to Offer Mobile Ordering on the Golf Course or Poolside

At a country club, every detail matters. From the perfectly manicured greens to the crisp napkin fold by the pool, your members expect nothing less than polished, attentive service. But in sprawling environments like golf courses and pool decks, consistent service becomes a challenge. After all, no one wants to chase down a server between holes—or wait 20 minutes for a snack under the hot sun.

That’s where  QR mobile ordering transforms the game. Whether members are relaxing in a cabana or teeing off on hole 7, they can browse the menu, place an order, and have food and drinks delivered—without ever leaving their spot. It's convenient, it's elegant, and most importantly, it’s exactly the kind of elevated experience your members expect.

The Challenge: Consistent Service Across Expansive Spaces

The traditional approach—roaming staff, radio communication, or phone-in orders—just doesn’t cut it anymore. It's inefficient, prone to errors, and slows down service during peak hours. You’re left juggling long wait times, frustrated members, and missed revenue.

Golfers don’t want to pause their game to grab a drink. Parents by the pool don’t want to wrangle kids just to get lunch. They want seamless, on-demand service—and they’re used to getting it everywhere else.

GoTab’s Mobile Ordering with Location Zones

Here’s where GoTab steps in. Our mobile ordering platform is built for large, multi-zone venues like country clubs. With location-based ordering, members can scan a QR code at their lounge chair, golf cart, or outdoor table and get instant access to a digital menu tailored to where they are.

Whether you’re delivering to tee boxes, courtside, or the deep end of the pool, staff can instantly see the member’s location and send their order directly to them. No confusion. No searching. No delays.

And because the orders flow straight from the member’s phone into your POS and kitchen or bar display, there’s no middleman, no manual entry, and no room for mistakes.

Flexible Payments, Member Convenience

GoTab supports frictionless payments, including member charges, house accounts, credit cards, and even mobile wallets. Members can open a digital tab, order throughout the day, and close out when they’re ready—without needing to track down staff. It’s fast, clean, and totally in line with the exclusive, hands-off hospitality they expect.

Plus, GoTab integrates with membership management and loyalty systems, so you can keep track of preferences, offer personalized upsells, and deliver hospitality that feels high-touch—even when it’s self-serve.

Elevated Experience = Elevated Revenue

Mobile ordering doesn’t just make things easier—it makes them more profitable. When ordering is instant, guests are more likely to get that second cocktail or extra appetizer. No one’s waiting for a server or wondering if they have time to order before the next hole. You’re increasing average check sizes without increasing your labor load.

And with GoTab’s branded digital menus, you can feature specials, highlight premium items, and rotate offerings seasonally—all with a few taps in the backend.

A Club That Feels Effortless

When everything just works—when members can tap, order, and enjoy without waiting—you’ve created something truly special. You’ve turned convenience into a luxury experience.

That’s the country club standard—and GoTab helps you deliver it. Whether you’re serving poolside snacks, cocktails at the turn, or full meals on the patio, mobile ordering ensures your service matches the setting: elevated, easy, and member-first.

Explore GoTab’s Country Club POS features and request a demo today 

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Situated “in the heart of it all, yet tranquil enough to make you feel away from it all too,” The Limelight Hotel Snowmass offers 99 hotel rooms and 11 residences, as well as footsteps-to-gondola access in winter and summer — right in the middle of Snowmass Base Village.

The Situation

Especially over the last few years, the Limelight Hotels IT team had witnessed a significant shift to contactless technology in the hospitality industry. After evaluating friction points in the guest journey, aligning with modern technology platforms in their restaurant was determined to be an effective way to offer elevated contactless dining experiences to their guests while also evolving their technology platforms to continue to support long-term company goals. Limelight Hotel partnered with GoTab to provide an enhanced on-demand dining experience on par with the brand’s reputation for exceptional guest service.

The Solution

Reducing Staff Touch Points Without Sacrificing Guest Experience

Guests are now able to begin a tab from their room or the property’s restaurant by scanning a QR code, texting a link to friends or family members on the ski slope to add in their orders, then meeting up together at the patio or lodge to enjoy their meal and après ski festivities without interruption. By streamlining tasks like inputting orders and processing payments, this eliminates friction for hotel staff and allows them to focus on delivering renowned guest service for a memorable experience. Since partnering with GoTab, Limelight Snowmass has consistently seen higher check averages and sales.

“We found the Point of Sale platforms we were looking at offered the guest and staff limited opportunities to further reduce touch points or improve the traditional restaurant experience. The GoTab platform enabled the guest to take an active role over the flow of their experience while simultaneously reducing touch points and further streamlining restaurant operations.”Nick Giglio, Manager of Hotel IT Operations, The Little Nell Hotel Group

According to the Limelight Hotels team, some of the other platforms that were evaluated were either missing some of the pieces they were looking for, had weak customer support models, or had little willingness to develop integrations to existing hotel platforms already in place. To that end, GoTab integrated with cloud-based platform, Infor. Together, GoTab and Infor are providing dynamic solutions to support central, efficient service across hotel amenities and deliver exceptional guest experiences.

“Previously, guests would call down to the restaurant to begin an order from their room or while they were out enjoying the ski slopes. Using GoTab, guests can now place orders from anywhere on the resort, giving them the on-demand service they want without interrupting their day. GoTab empowers us to give control to the guest, reducing touch points and streamlining overall restaurant operations, making Limelight Hotel the resort of choice for Snowmass.”Nick Giglio, Manager of Hotel IT Operations, The Little Nell Hotel Group

Since introducing GoTab, The Limelight Hotel has seen a consistent level of upsells and items sold per check resulting in additional revenue capture. They have been able to maintain service levels in their restaurants during periods when there was reduced staffing available without significantly diminishing the guest experience.

The Benefits

Eliminate Phone Orders – Take Orders from the Slopes. Guests can start a tab from their room or on the mountain without interrupting the flow of their day.

Future-Proofed Technologies – Delivering elevated contactless ordering via integration with the Infor hotel management platform.

Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.

  • Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.
  • Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.
  • Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.
  • Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.

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