Best Practices

The Advantages of Self-Serve: Tap Into Higher Profits & Reduced Waste with PourMyBeer

Self-pour solutions are reshaping food and beverage businesses with a simple promise: guests can serve themselves on their terms. But what exactly is a self-pour solution? Let’s explain what it is, how it works, and why guests and operators alike are embracing these solutions nationwide. Discover the ins and outs of self-pour systems and consider how they might fit into your beverage program.

The Mechanics of Self-Pour Technology

The secret behind the magic of self-pour lies in its innovative technology. Utilizing tools like RFID cards, QR codes, and touch screens, these establishments allow patrons to take on the role of being their own bartender. For operators, precision tracking technology allows each ounce of liquid to be tracked, reducing waste and maximizing profits. 

This revolutionary approach is reshaping the bar scene as we know it. Through a closer look at some of these cutting-edge technologies, we can see just how self-pour systems are changing the game for both customers and operators alike.

Self-Pour Transaction Modalities: RFID, QR, Direct Pay & Pour

The core of the self-pour system relies on different methods of transactions to make it work seamlessly. Imagine having access to a variety of taps, ready to dispense your favorite beer, wine, cocktail, or non-alcoholic beverage with just an RFID card or bracelet. These devices are connected to your credit card, making pouring drinks easy and enjoyable.

The convenience does not end there, as QR codes offer another level of practicality. Customers can scan a QR code with their mobile device to begin pouring their desired beverage choice. 

Using both RFID and QR code transactions in this system ensures efficient, secure, and convenient payment experiences while also helping to reduce waste. In fact, waste at a traditional bar is around 23 percent. With self-pour, that percentage drops to less than three percent. This saves bar operators thousands of dollars in lost profits, making self-pour a solution for driving higher-margin revenue. 

RFID Technology

Automated Control: Precision Pouring Every Time

The role of automated control systems in self-serve bars often goes unnoticed, but it is essential for a smooth and enjoyable experience. This technology guarantees precise pouring by accurately tracking the amount of liquid dispensed, eliminating human error, and ensuring consistent servings every time.

Apart from precision, these control systems also bring about other benefits such as alerting operators when keg levels are low or need to be swapped out. This tracking also provides key insights into which beverages are moving the most, providing operators with real-time data to make better business decisions. 

Elevate Your Business with Self-Serve Beer Systems

Self-pour systems offer bar and restaurant operators a strategic business solution. These innovative beverage dispensing systems have the potential to greatly benefit any business, from boosting sales to reducing waste and labor costs.

Let’s explore the various advantages that these self-pour systems can bring to your business. By implementing this technology, you will not only be able to provide customers with a more convenient way of enjoying their drinks but also see an increase in profits while cutting down on labor costs associated with traditional service operations.

Boosting Beverage Sales with Self-Pour Options

Self-pour technology boosts beverage sales, making it a highly desirable feature for food and beverage businesses. Giving customers the ability to pour their own drinks and explore different types of beverages, results in increased consumption and higher average spending per customer. According to PourMyBeer, guests pour up to 40 ounces per session on average with an average check size of nearly $23. Businesses that implement self-pour into their operations see an increase of overall net profits by 45 percent!

Cutting Down on Wait Times and Staffing Needs

The utilization of self-serve systems in bar and restaurant establishments can greatly improve the guest experience by reducing wait times and increasing efficiency. These self-service options allow customers to serve themselves, eliminating the need for certain staff roles and ultimately leading to lower labor costs.

By empowering customers to pour their own beverage, businesses can efficiently cater to more people while requiring fewer staff members. This not only improves overall efficiency but also significantly reduces labor expenses. According to PourMyBeer, bars and restaurants that implement self-pour can reduce labor costs by 20 percent or more. 

Understanding Customer Preferences

Self-pour not only offers operational advantages but also a wealth of valuable data insights. By collecting identification and consumption information through its technology, these systems allow for the tracking of customer interactions. This provides businesses with powerful tools to understand their customers’ preferences and behaviors.

The knowledge gained from this data empowers bar owners to tailor their offerings specifically to customer desires, leading to stronger relationships, better service, and personalized experiences. Real-time reporting capabilities also enable operators to quickly assess this data for immediate insights that can be used to enhance the self-pour experience. 

PourMyBeer: The Industry Leader in Innovative Self-Pour Technology 

Overall, self-pour solutions, such as PourMyBeer, are not just a passing fad, they represent a significant shift in the food and beverage industry. This technology offers an innovative and convenient way to serve beverages, bringing new life to traditional bar experiences. By embracing technology and self-service options, businesses that implement self-pour are seeing increased profits, reduced labor costs, an enhanced guest experience, and promoting sustainability within the hospitality industry. To learn more about self-pour solutions for your bar or restaurant business, get in touch with a sales representative from PourMyBeer today!

Explore GoTab's integration with PourMyBeer here

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Situated “in the heart of it all, yet tranquil enough to make you feel away from it all too,” The Limelight Hotel Snowmass offers 99 hotel rooms and 11 residences, as well as footsteps-to-gondola access in winter and summer — right in the middle of Snowmass Base Village.

The Situation

Especially over the last few years, the Limelight Hotels IT team had witnessed a significant shift to contactless technology in the hospitality industry. After evaluating friction points in the guest journey, aligning with modern technology platforms in their restaurant was determined to be an effective way to offer elevated contactless dining experiences to their guests while also evolving their technology platforms to continue to support long-term company goals. Limelight Hotel partnered with GoTab to provide an enhanced on-demand dining experience on par with the brand’s reputation for exceptional guest service.

The Solution

Reducing Staff Touch Points Without Sacrificing Guest Experience

Guests are now able to begin a tab from their room or the property’s restaurant by scanning a QR code, texting a link to friends or family members on the ski slope to add in their orders, then meeting up together at the patio or lodge to enjoy their meal and après ski festivities without interruption. By streamlining tasks like inputting orders and processing payments, this eliminates friction for hotel staff and allows them to focus on delivering renowned guest service for a memorable experience. Since partnering with GoTab, Limelight Snowmass has consistently seen higher check averages and sales.

“We found the Point of Sale platforms we were looking at offered the guest and staff limited opportunities to further reduce touch points or improve the traditional restaurant experience. The GoTab platform enabled the guest to take an active role over the flow of their experience while simultaneously reducing touch points and further streamlining restaurant operations.”Nick Giglio, Manager of Hotel IT Operations, The Little Nell Hotel Group

According to the Limelight Hotels team, some of the other platforms that were evaluated were either missing some of the pieces they were looking for, had weak customer support models, or had little willingness to develop integrations to existing hotel platforms already in place. To that end, GoTab integrated with cloud-based platform, Infor. Together, GoTab and Infor are providing dynamic solutions to support central, efficient service across hotel amenities and deliver exceptional guest experiences.

“Previously, guests would call down to the restaurant to begin an order from their room or while they were out enjoying the ski slopes. Using GoTab, guests can now place orders from anywhere on the resort, giving them the on-demand service they want without interrupting their day. GoTab empowers us to give control to the guest, reducing touch points and streamlining overall restaurant operations, making Limelight Hotel the resort of choice for Snowmass.”Nick Giglio, Manager of Hotel IT Operations, The Little Nell Hotel Group

Since introducing GoTab, The Limelight Hotel has seen a consistent level of upsells and items sold per check resulting in additional revenue capture. They have been able to maintain service levels in their restaurants during periods when there was reduced staffing available without significantly diminishing the guest experience.

The Benefits

Eliminate Phone Orders – Take Orders from the Slopes. Guests can start a tab from their room or on the mountain without interrupting the flow of their day.

Future-Proofed Technologies – Delivering elevated contactless ordering via integration with the Infor hotel management platform.

Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.

  • Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.
  • Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.
  • Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.
  • Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.

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