GoTab Community,
Last month we announced the close of our Series A funding round, led by Truist Ventures. As we said at the time, this is a pivotal moment in our mission to redefine restaurant technology. Now that the dust has settled it’s a good time to talk about what this means for our overall mission and our day-to-day business.
From a mission perspective, nothing has changed. From the beginning, we have sought to address the inefficiencies that have been a perennial challenge in the hospitality and retail industry. Candidly, there’s a big opportunity to grow revenue and shave costs across the board: whether it’s the inefficient use of labor because the operator can’t accurately predict demand; or, the annoying extra hoops a guest needs to jump through to re-order a drink.
GoTab designs all our platform tools with the goal of giving every guest and staff member the autonomy to make the most sensible, convenient choices for their scenario, while maintaining appropriate controls. For example, chefs working in the kitchen can quickly 86 unavailable food items from the KDS, without having to play a game of telephone to remove items on the POS. From a customer perspective, guests don’t have to wait for a server to stop by their table, and can optionally order more through their mobile device whenever they like.
What does this have to do with closing our Series A? It takes an incredible amount of domain knowledge, technical know-how and customer insight to build a system this way. Other POS platforms centralize control in a few hands. Our platform is, and always will be, about helping operators maximize guest experience while enabling them to run more profitably. With the successful closing of our Series A, we're poised to expand our reach and help even more businesses thrive.
Our commitment to flexibility and efficiency means that you can now seamlessly run GoTab on all platforms - Windows, iOS, Android. You can even run our POS on old Toast or Square hardware. That translates to significant cost savings and reduced operational complexity.
Products like the Pocket POS, Self-Ordering Kiosks and Insufficient Funds Protection are great examples of how we’re simplifying operations, trimming costs, and elevating the overall guest experience. We're convinced products like these will play a pivotal role in shaping the future of dining for our operators.
In tandem with these new offerings, we're continuously evolving our platform to cater to our customers’ unique needs. Take, for instance, our membership and ticketing functionality. Through partners like Pour My Beer and Reserve with Rex, GoTab is an ideal solution for social entertainment, stadiums and other eatertainment venues. It's a demonstration of our dedication to providing businesses in these sectors with the tools they need to excel in an increasingly competitive landscape.
On behalf of the entire GoTab team, many thanks to our community of operators, partners, and supporters. Your trust in GoTab has been the cornerstone of our success thus far. We're energized for the journey that lies ahead and eagerly anticipate co-shaping the future of dining and hospitality together.
Cheers,
Tim McLaughlin
CEO and Co-Founder, GoTab Inc.
