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Your Ultimate Guide to National Coffee Day Promotions

Your Ultimate Guide to National Coffee Day Promotions

Imagine this: It’s a crisp September morning, the aroma of freshly roasted coffee beans fills the air, and your café is alive with energy. Customers are lined up out the door, eager to be part of an experience they won’t soon forget. Why? Because you’ve turned National Coffee Day into the marquee event of the season—a day that every coffee lover in town is talking about.

Sound like a dream? It doesn’t have to be. With a strategic approach and a bit of creativity, you can transform September 29th from just another day on the calendar into a golden opportunity for your coffee shop. Let’s dive into how you can make this year’s National Coffee Day the most successful yet.

The Magic of Experience

First and foremost, let’s focus on the power of experience. National Coffee Day shouldn’t just be about offering discounts; it should be about creating moments that resonate with your customers long after their last sip. Start by involving your team in the planning process early. Their enthusiasm and unique perspectives can fuel innovative ideas that make the day extraordinary.

Consider transforming your café into a coffee wonderland. How about hosting a "Design Your Dream Drink" contest where customers can unleash their creativity? The winning concoction could even earn a coveted spot on your menu for the month. This isn’t just about serving coffee; it’s about engaging your customers in a way that makes them feel like they’re part of something special, something uniquely yours.

Riding the Digital Wave

In today’s digital age, a memorable event is even more impactful when it’s shared. Social media is your megaphone—use it to tell your café’s story in the lead-up to National Coffee Day. Share behind-the-scenes glimpses of your preparations, highlight the dedication of your baristas, and perhaps even take your audience on a virtual tour of how you source your beans.

Create a catchy, unique hashtag for the event and encourage your customers to share their experiences. Consider offering a small incentive, like a free cup of coffee, for the best posts. In the world of social media, your customers are your most powerful marketers. Give them something worth talking about, and watch as the buzz builds organically, extending your reach far beyond the walls of your café.

The Gift That Keeps on Giving

National Coffee Day is the perfect opportunity to launch or supercharge a loyalty program that keeps customers coming back long after the celebration ends. Think beyond the traditional punch card. Consider a digital membership program that offers exclusive perks, early access to seasonal drinks, or invites to members-only events.

Use the excitement of National Coffee Day to drive sign-ups by offering an irresistible incentive—perhaps a free drink on the spot or a substantial discount on their next visit. The key is to make your loyalty program feel like an exclusive club for coffee lovers, where membership is more than just being on an email list; it’s about being part of a community.

With GoTab, you can easily create custom promotions, such as a members-only mug club or special offers, giving you the tools to understand and reward your best customers.

Creating a Must-Attend Occasion

To truly make National Coffee Day a day to remember, think outside the cup. Could you host a latte art competition that showcases the skills of your baristas? Or perhaps a coffee and food pairing event that highlights your menu in a new light? Maybe you could collaborate with a local musician for an intimate acoustic set that enhances the cozy atmosphere of your café.

Whatever you choose, start promoting early. Build anticipation with countdowns, teasers, and maybe even a few surprises along the way. The goal is to make your café the destination of choice for coffee lovers on September 29th.

Creating Urgency

There’s something irresistible about a limited-time offer. For National Coffee Day, consider unveiling a special drink available for one day only. Make it visually appealing, delicious, and reflective of your café’s unique style. Pair it with time-sensitive discounts on customer favorites to create a sense of urgency.

Here’s a pro tip: tie these limited offers to your loyalty program. Exclusive early access for members or an extra-special discount can drive both sales and loyalty program sign-ups in one fell swoop.

Turning Strategy into Success

The secret to a successful National Coffee Day promotion goes beyond just selling more coffee. It’s about deepening your connection with your community, showcasing what makes your café special, and creating memorable experiences that will keep customers returning long after the day is done.

Start your planning now, engage your team, and let your creativity flow as freely as your coffee. With the right blend of strategy, enthusiasm, and your café’s unique touch, this National Coffee Day could be the beginning of something truly special for your business.

Explore GoTab’s Coffee Shop POS features to make this celebration one your customers will never forget.

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Situated “in the heart of it all, yet tranquil enough to make you feel away from it all too,” The Limelight Hotel Snowmass offers 99 hotel rooms and 11 residences, as well as footsteps-to-gondola access in winter and summer — right in the middle of Snowmass Base Village.

The Situation

Especially over the last few years, the Limelight Hotels IT team had witnessed a significant shift to contactless technology in the hospitality industry. After evaluating friction points in the guest journey, aligning with modern technology platforms in their restaurant was determined to be an effective way to offer elevated contactless dining experiences to their guests while also evolving their technology platforms to continue to support long-term company goals. Limelight Hotel partnered with GoTab to provide an enhanced on-demand dining experience on par with the brand’s reputation for exceptional guest service.

The Solution

Reducing Staff Touch Points Without Sacrificing Guest Experience

Guests are now able to begin a tab from their room or the property’s restaurant by scanning a QR code, texting a link to friends or family members on the ski slope to add in their orders, then meeting up together at the patio or lodge to enjoy their meal and après ski festivities without interruption. By streamlining tasks like inputting orders and processing payments, this eliminates friction for hotel staff and allows them to focus on delivering renowned guest service for a memorable experience. Since partnering with GoTab, Limelight Snowmass has consistently seen higher check averages and sales.

“We found the Point of Sale platforms we were looking at offered the guest and staff limited opportunities to further reduce touch points or improve the traditional restaurant experience. The GoTab platform enabled the guest to take an active role over the flow of their experience while simultaneously reducing touch points and further streamlining restaurant operations.”Nick Giglio, Manager of Hotel IT Operations, The Little Nell Hotel Group

According to the Limelight Hotels team, some of the other platforms that were evaluated were either missing some of the pieces they were looking for, had weak customer support models, or had little willingness to develop integrations to existing hotel platforms already in place. To that end, GoTab integrated with cloud-based platform, Infor. Together, GoTab and Infor are providing dynamic solutions to support central, efficient service across hotel amenities and deliver exceptional guest experiences.

“Previously, guests would call down to the restaurant to begin an order from their room or while they were out enjoying the ski slopes. Using GoTab, guests can now place orders from anywhere on the resort, giving them the on-demand service they want without interrupting their day. GoTab empowers us to give control to the guest, reducing touch points and streamlining overall restaurant operations, making Limelight Hotel the resort of choice for Snowmass.”Nick Giglio, Manager of Hotel IT Operations, The Little Nell Hotel Group

Since introducing GoTab, The Limelight Hotel has seen a consistent level of upsells and items sold per check resulting in additional revenue capture. They have been able to maintain service levels in their restaurants during periods when there was reduced staffing available without significantly diminishing the guest experience.

The Benefits

Eliminate Phone Orders – Take Orders from the Slopes. Guests can start a tab from their room or on the mountain without interrupting the flow of their day.

Future-Proofed Technologies – Delivering elevated contactless ordering via integration with the Infor hotel management platform.

Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.

  • Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.
  • Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.
  • Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.
  • Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.

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