Discover insider tips, advice, and stories to help your business connect with customers, increase revenue, and streamline operations.
One of the most common areas that tap room managers recognize is that their experience is lacking because all they have the bandwidth to do is keep the place clean and put out good beer. When they really think about it, what they’re missing is the hospitality aspect of their tap room operations.
Published by Garrick H. Brown of Brown Consulting, with writing and editing contributions from Ryan Berlinksy and Stefanie Ariganello of Cushman & Wakefield’s Colicchio Consulting team, the new report, The State of Food Halls 2023, examines the exceptional growth rate of this hospitality category – 55% since 2019 – and examines why it is on the rise.
We talk to brewery owners and tap room managers all the time about changing their POS. They come to us for a lot of reasons. Maybe their current POS is out of date and staff are complaining. Or maybe it’s just become too expensive and they want to see what the possibilities are. Honestly, we don’t really like talking about upgrading/changing POS.
According to the Wall Street Journal, the leisure and hospitality sector is hiring at a significantly higher rate than other business sectors. It’s positive news for the sector, but also presents a challenge for restaurants and hotels: how to find hospitality staff and then, how to quickly get them onboarded and serving guests.
Our CEO and Co-Founder recently talked with the Behind Company Lines Podcast where he talked about our design philosophy around restaurant and kitchen operations; i.e., as one part factory and another part artist’s studio. Because personal service is wonderful when it’s available, but disappointing when it’s not. Most of us go out with hopes that we’ll be taken care of, but it’s important that operators give guests the ability to take care of themselves if no server is available.
We often talk with managers about how improving the efficiency of their operations; i.e., receiving orders and fulfilling them in the least costly way can be a damper on the high inflation we’re all experiencing. But sometimes those messages get lost in the sauce. It’s much simpler to focus on more direct and obvious ways of reducing restaurant inflation impacts, like menu engineering, and price increases.
GoTab’s Manager App, which launched earlier this month in the App Store and on Google Play, is receiving kudos in the news. Feedback has been very positive, with coverage in the popular Food on Demand website. Food on Demand's coverage highlights features that allow hospitality managers to run many operational tasks from virtually anywhere using a mobile device.
GoTab’s Manager App empowers operators to run their business better, whether they are on- or off-premise. Its mobile dashboard provides transparency into valuable reporting and analytics and gives operators total control over menu, kitchen and inventory management as well as real-time loyalty and discounts for improved guest service.
Stone Brewing plans to improve its email marketing strategies with the GoTab and Klaviyo integration by giving guests personalized communication.
A full breakdown of the top advantages of using QR codes for ordering this year. Including in-depth interviews with Greg Frazier of Stone Brewing and GoTab CEO and Co-Founder, Tim McLaughlin.
The taproom! The epicenter of your brand. We’re excited to share this conversation with some of the top craft brewery operators in the country on how you can make the most of your guests’ time at your brewery.
Most Tap Room managers believe guests come for the beer, but also for personal connection. That’s true for Canyon Club too. But they’ve spent a lot of time figuring out how to strike the best balance between front-of-house tech and personal service and that’s what we covered in last month’s webinar.
Built In today announced that GoTab, Inc. was honored in its 2023 Best Places To Work Awards. Specifically, GoTab earned a place on Washington DC Best Startups to Work For.
As we begin a New Year with new and returning board members, and I take the position of Chapter President at The Hospitality Sales and Marketing Association International (HSMAI) Boston Chapter, we are ready with a packed agenda and a great outlook with guest speakers, panels, and social/networking events along the way.
Oscar Wilde once said, “Never love anybody that treats you like you’re ordinary.” It’s a profound statement, but what does that have to do with restaurant marketing? Switch a few words around, and you get to the root of the restaurant marketing challenge: how will we ever get guests to love us if we treat them like they’re ordinary?
GoTab’s CEO shares predictions for 2023 alongside the industry’s most dynamic restaurant leaders such as bar taco and Checkers & Rally’s. From the biggest topic of 2023, to the role technology will play, check out his predictions for the coming year.
GoTab’s CEO shares reflections on the restaurant industry in 2022 alongside the restaurant tech leaders at Fogo de Chao & Movable Ink. From modified expansion strategies, to new technologies to improve operations, check out the full summary.
It was a true pleasure to have our CEO Tim McLaughlin co-present with experienced hospitality and restaurant technology leaders in the 60-minute session. Co-Presenting with Tim were Jimmy Frischling, Founder & Managing Partner at Branded Strategic Ventures and Jerry Mazurowski, Director of Operations and Minority Owner at Neo Pizza and Taphouse. The webinar turned out to be a wide-ranging conversation about overall hospitality trends.
Limelight Hotel partnered with GoTab to provide an enhanced on-demand dining experience on par with the brand’s reputation for exceptional guest service.
