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Ekos- How Breweries Are Using Technology to Improve Efficiency and Drive Sales

How Breweries Are Using Technology to Improve  Efficiency and Drive Sales 

The craft beer industry has always been built on creativity and craftsmanship, but behind  every great brew is a business that needs to run smoothly. In an era where customer  expectations are high and margins are tight, breweries are turning to technology to  streamline operations, enhance the guest experience, and maximize profitability. 

From automated inventory tracking to mobile-friendly taproom experiences, technology  isn’t just an add-on—it’s becoming essential for breweries looking to scale. Here’s how  forward-thinking breweries are leveraging tech to stay competitive. 

Rethinking Taproom Operations: The Rise of Digital-First Service 

The taproom has long been the heart of a brewery’s business, but the way customers order  and pay has changed dramatically in recent years. Customers expect speed, flexibility, and  seamless service, and breweries are adapting by rethinking their front-of-house  operations. 

• QR Code & Mobile Ordering – Instead of waiting in long lines, guests can scan a QR  code, browse the menu, and place an order without leaving their table. • Flexible Payment Options – Contactless payments and self-checkout options are  streamlining transactions and reducing the strain on staff 

• Smarter Tab Management – New POS systems allow groups to start, split, and close  tabs digitally, eliminating the hassle of sorting out the bill at the end of the night. 

By integrating mobile-friendly POS systems, breweries can serve more guests in less time,  increase average order sizes, and create a frictionless experience that encourages repeat  visits. 

Industry Insight: According to a 2024 industry report, breweries using mobile ordering and  self-serve payment solutions saw a 12–18% increase in average ticket size compared to  those relying on traditional service models. 

Want to see how modern POS systems can streamline taproom service? Get a demo with  GoTab. 

Beyond Brewing: Smarter Inventory & Production Management 

Every brewery owner knows the frustration of running out of a best-seller on a busy  weekend—or discovering excess inventory that’s about to go to waste. Managing inventory 

manually isn’t sustainable, especially as breweries scale production and expand  distribution. 

• Automated Inventory Tracking – Instead of spreadsheets and guesswork, breweries  are turning to real-time inventory management systems that sync with sales data. • Data-Driven Demand Forecasting – Smart analytics help breweries predict which  beers will sell best in each season, reducing waste and optimizing production  schedules. 

• Cost-Per-Batch Insights – Understanding the true cost of each batch helps  breweries price their products strategically to maintain profitability. 

Looking for an easier way to track inventory and production? Explore Ekos to see how  breweries are optimizing their operations

Diversifying Revenue Streams: Moving Beyond the Taproom 

Taproom sales remain a key revenue driver, but breweries that rely solely on in-person  sales are leaving money on the table. The industry is shifting toward multi-channel sales  strategies, and technology is making it easier than ever to expand beyond the taproom. 

• Direct-to-Consumer (DTC) Sales – More breweries are embracing online ordering,  curbside pickup, and subscription models to reach customers beyond their local  taprooms. 

• Streamlined Wholesale Management – Managing distribution can be complex, but  platforms like Ekos help breweries track orders, invoices, and inventory across  multiple accounts. 

• Event-Based Selling – Special releases, private events, and collaborations require  flexible pricing and mobile POS solutions to keep sales organized. 

Emerging Trend: The rise of brewery membership programs and exclusive beer drops is  helping breweries build a loyal customer base and create steady recurring revenue. 

The Role of Data: Making Smarter Business Decisions 

Breweries that leverage data and analytics are making better business decisions—whether  it’s adjusting pricing, optimizing staffing, or planning seasonal releases. Instead of relying  on gut instinct, tech-driven breweries are using real-time insights to refine their strategies. 

• Tracking Peak Sales Hours – Knowing when the taproom is busiest helps breweries  adjust staffing and promotions accordingly. 

• Identifying Best-Selling Beers – Sales trends highlight which styles are most  popular, guiding production and marketing efforts.

• Optimizing Pricing Strategies – Understanding cost-per-pint ensures that breweries  set prices that maximize profit while staying competitive. 

Fact Check: Breweries that use POS and inventory data to track sales trends see an  average 15-25% increase in profitability compared to those relying on manual tracking. 

The Tech-Driven Future of Brewing 

The craft beer industry is evolving, and breweries that embrace technology are operating  more efficiently, driving higher sales, and delivering better customer experiences. From  smarter taproom operations to streamlined inventory and expanded sales channels, tech  is becoming a key ingredient in a brewery’s success. 

As the industry moves forward, investing in modern POS systems, inventory management  platforms, and data-driven insights will separate thriving breweries from those struggling to  keep up. 

Curious how your brewery can leverage tech for better efficiency and sales? Get a demo  with GoTab or Learn more about Ekos.

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Situated “in the heart of it all, yet tranquil enough to make you feel away from it all too,” The Limelight Hotel Snowmass offers 99 hotel rooms and 11 residences, as well as footsteps-to-gondola access in winter and summer — right in the middle of Snowmass Base Village.

The Situation

Especially over the last few years, the Limelight Hotels IT team had witnessed a significant shift to contactless technology in the hospitality industry. After evaluating friction points in the guest journey, aligning with modern technology platforms in their restaurant was determined to be an effective way to offer elevated contactless dining experiences to their guests while also evolving their technology platforms to continue to support long-term company goals. Limelight Hotel partnered with GoTab to provide an enhanced on-demand dining experience on par with the brand’s reputation for exceptional guest service.

The Solution

Reducing Staff Touch Points Without Sacrificing Guest Experience

Guests are now able to begin a tab from their room or the property’s restaurant by scanning a QR code, texting a link to friends or family members on the ski slope to add in their orders, then meeting up together at the patio or lodge to enjoy their meal and après ski festivities without interruption. By streamlining tasks like inputting orders and processing payments, this eliminates friction for hotel staff and allows them to focus on delivering renowned guest service for a memorable experience. Since partnering with GoTab, Limelight Snowmass has consistently seen higher check averages and sales.

“We found the Point of Sale platforms we were looking at offered the guest and staff limited opportunities to further reduce touch points or improve the traditional restaurant experience. The GoTab platform enabled the guest to take an active role over the flow of their experience while simultaneously reducing touch points and further streamlining restaurant operations.”Nick Giglio, Manager of Hotel IT Operations, The Little Nell Hotel Group

According to the Limelight Hotels team, some of the other platforms that were evaluated were either missing some of the pieces they were looking for, had weak customer support models, or had little willingness to develop integrations to existing hotel platforms already in place. To that end, GoTab integrated with cloud-based platform, Infor. Together, GoTab and Infor are providing dynamic solutions to support central, efficient service across hotel amenities and deliver exceptional guest experiences.

“Previously, guests would call down to the restaurant to begin an order from their room or while they were out enjoying the ski slopes. Using GoTab, guests can now place orders from anywhere on the resort, giving them the on-demand service they want without interrupting their day. GoTab empowers us to give control to the guest, reducing touch points and streamlining overall restaurant operations, making Limelight Hotel the resort of choice for Snowmass.”Nick Giglio, Manager of Hotel IT Operations, The Little Nell Hotel Group

Since introducing GoTab, The Limelight Hotel has seen a consistent level of upsells and items sold per check resulting in additional revenue capture. They have been able to maintain service levels in their restaurants during periods when there was reduced staffing available without significantly diminishing the guest experience.

The Benefits

Eliminate Phone Orders – Take Orders from the Slopes. Guests can start a tab from their room or on the mountain without interrupting the flow of their day.

Future-Proofed Technologies – Delivering elevated contactless ordering via integration with the Infor hotel management platform.

Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.

  • Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.
  • Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.
  • Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.
  • Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.

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