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GoTab 2024: A Year of Innovation, Growth, and New Opportunities

As we look back on 2024, GoTab is proud to share a year marked by significant milestones and exciting innovations that continue to drive our platform’s growth. Throughout the year, we’ve stayed committed to delivering cutting-edge solutions while doing everything we can to maintain the stability and reliability your business demands.

Below are some of the things we're most proud of delivering for you in 2024.

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New Features

New Solutions to Elevate Your Operations

Bespoke GoTab - We introduced this customizable platform that allows operators to tailor the GoTab platform to their specific needs. Whether or not you're using GoTab's POS, Bespoke GoTab enables you to create unique guest experiences that drive engagement and satisfaction.

Third-Party Order Aggregation - To streamline operations, we’ve launched a Third-Party Order Aggregation tool, which consolidates orders from third-party services into GoTab. This eliminates the need for multiple tablets and helps you reduce clutter, all at a highly competitive price.

Memberships & Subscriptions (Loyalty Programs) - Create profitable loyalty programs and recurring revenue models with GoTab’s Memberships & Subscriptions. Offering flexible renewal terms—including annual, quarterly, or monthly payments—our system recognizes guests automatically, eliminating the need for separate loyalty cards or codes.

Phone-Only POS - GoTab’s "card reader free" handheld POS solution allows operators to run the full GoTab system and process payments directly from smartphones—without requiring additional card readers. Get all the functionality of a full POS at a fraction of the cost!

RFID & Barcode Scanning on Self-Ordering Kiosks - We’ve improved our Self-Ordering Kiosks with RFID and Barcode Scanning functionality, enabling quick, contactless ordering and payment. This technology reduces the need for manual input and helps your staff focus on higher-value tasks, all while creating a smoother guest experience.

Compliant Credit Card Surcharging - Managing credit card surcharges just got easier with GoTab’s new compliant surcharging features. These tools ensure seamless implementation, adhering to current credit card issuer rules, which you can learn more about in an upcoming webinar.

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Streamlined Pricing & Financing

New Pricing Structure - GoTab’s new pricing structure introduced mid-year offers two tiers to fit a range of businesses: Basic, designed for smaller establishments, and Pro, a more comprehensive solution for larger or multi-location operations.

0% Financing - Our 0% Financing program makes it easier for operators to invest in GoTab’s top-tier technology without incurring upfront expenses. With this flexible financing option, you can start using our solutions immediately and pay in convenient monthly installments.

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Integrations for Seamless Operations

We’re also proud of the major integrations we’ve introduced to make your GoTab experience even more efficient:

  • Tripleseat Integration: Simplify event management by syncing deposits made in Tripleseat with event-day tabs in GoTab’s POS system.
  • GoTab + PourMyBeer: A new QR ordering feature allows guests to scan a code, open a tab, verify age, and enjoy a self-pour experience seamlessly.
  • Solink Integration: Sync POS data with video feeds to improve accuracy and reduce errors, providing powerful data-driven insights.
  • Ekos Integration: A perfect solution for craft producers, combining GoTab’s POS with Ekos’ business management tools.
  • Factor4 Integration: Easily manage custom gift card and loyalty programs with GoTab and Factor4.
  • Beer30 Integration: Simplify recipe management, production tracking, and accounting with Beer30 and GoTab.
  • CourtReserve Integration: Manage court reservations and events effortlessly with GoTab and CourtReserve.
  • Fishbowl Integration: Unify guest data and enhance engagement with GoTab and Fishbowl.
  • Webflow Integration: Sync menu updates in GoTab instantly with your Webflow site, ensuring a seamless online presence.

Looking Ahead

As we move into 2025, we are excited to continue innovating and enhancing the GoTab platform to help you increase your revenue and profits, streamline your operations and thrill your guests. Stay tuned for more exciting updates in the months to come.


Thank you for being a valued part of the GoTab community!

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Situated “in the heart of it all, yet tranquil enough to make you feel away from it all too,” The Limelight Hotel Snowmass offers 99 hotel rooms and 11 residences, as well as footsteps-to-gondola access in winter and summer — right in the middle of Snowmass Base Village.

The Situation

Especially over the last few years, the Limelight Hotels IT team had witnessed a significant shift to contactless technology in the hospitality industry. After evaluating friction points in the guest journey, aligning with modern technology platforms in their restaurant was determined to be an effective way to offer elevated contactless dining experiences to their guests while also evolving their technology platforms to continue to support long-term company goals. Limelight Hotel partnered with GoTab to provide an enhanced on-demand dining experience on par with the brand’s reputation for exceptional guest service.

The Solution

Reducing Staff Touch Points Without Sacrificing Guest Experience

Guests are now able to begin a tab from their room or the property’s restaurant by scanning a QR code, texting a link to friends or family members on the ski slope to add in their orders, then meeting up together at the patio or lodge to enjoy their meal and après ski festivities without interruption. By streamlining tasks like inputting orders and processing payments, this eliminates friction for hotel staff and allows them to focus on delivering renowned guest service for a memorable experience. Since partnering with GoTab, Limelight Snowmass has consistently seen higher check averages and sales.

“We found the Point of Sale platforms we were looking at offered the guest and staff limited opportunities to further reduce touch points or improve the traditional restaurant experience. The GoTab platform enabled the guest to take an active role over the flow of their experience while simultaneously reducing touch points and further streamlining restaurant operations.”Nick Giglio, Manager of Hotel IT Operations, The Little Nell Hotel Group

According to the Limelight Hotels team, some of the other platforms that were evaluated were either missing some of the pieces they were looking for, had weak customer support models, or had little willingness to develop integrations to existing hotel platforms already in place. To that end, GoTab integrated with cloud-based platform, Infor. Together, GoTab and Infor are providing dynamic solutions to support central, efficient service across hotel amenities and deliver exceptional guest experiences.

“Previously, guests would call down to the restaurant to begin an order from their room or while they were out enjoying the ski slopes. Using GoTab, guests can now place orders from anywhere on the resort, giving them the on-demand service they want without interrupting their day. GoTab empowers us to give control to the guest, reducing touch points and streamlining overall restaurant operations, making Limelight Hotel the resort of choice for Snowmass.”Nick Giglio, Manager of Hotel IT Operations, The Little Nell Hotel Group

Since introducing GoTab, The Limelight Hotel has seen a consistent level of upsells and items sold per check resulting in additional revenue capture. They have been able to maintain service levels in their restaurants during periods when there was reduced staffing available without significantly diminishing the guest experience.

The Benefits

Eliminate Phone Orders – Take Orders from the Slopes. Guests can start a tab from their room or on the mountain without interrupting the flow of their day.

Future-Proofed Technologies – Delivering elevated contactless ordering via integration with the Infor hotel management platform.

Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.

  • Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.
  • Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.
  • Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.
  • Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.
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