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GoTab and Schedulefly Announce Strategic Partnership to Enhance Hospitality Operations

GoTab, a leading restaurant and retail commerce and operations platform, and Schedulefly, a pioneering restaurant labor scheduling software, today announced a new integration that promises to enhance the way restaurants, bars, hotels, and event venues operate, providing seamless solutions for both operators and guests.

Schedulefly and GoTab Announce Strategic Partnership to Enhance Hospitality Operations

New Integration Promises Seamless Experiences for both Staff and Guests

ARLINGTON, Va. - Raleigh, NC – April 3, 2024 – GoTab, a leading restaurant and retail commerce and operations platform, and Schedulefly, a pioneering restaurant labor scheduling software, today announced a new integration that promises to enhance the way restaurants, bars, hotels, and event venues operate, providing seamless solutions for both operators and guests.

Now, mutual GoTab and Schedulefly customers benefit from:

  • Streamlined Operations: Restaurants can manage labor scheduling through Schedulefly while leveraging GoTab’s full suite of restaurant commerce solutions; i.e, from its Point-of-Sale (POS), Pocket POS and Phone Only POS that improve order accuracy and save countless server steps, to its guest-driven mobile ordering and payment that drive higher average check sizes and dramatically speeds up service efficiency. This integration ensures smoother workflows and happier staff.
  • Enhanced Guest Experiences:  Guests can enjoy the convenience of GoTab’s mobile ordering and payment options, all while benefiting from Schedulefly’s efficient staff management. 
  • Increased Efficiency:  By combining forces, Schedulefly and GoTab empower operators to run far more efficiently. Staff can focus on providing exceptional service, knowing that the technology supports them every step of the way.

“GoTab’s open API architecture and expanding partner ecosystem make it easy for our operators of all sizes to connect to our software through existing partnerships, or their own custom development. And we don’t charge our customers for integrations,” says Tim McLaughlin, GoTab CEO and Cofounder. “We’re pleased to be able to offer this integration to Schedulefly, a category leader in labor scheduling software that gets rave reviews from their customers, and amazingly hasn’t raised their prices since they started in 2007.”

Wil Brawley, Co-founder of Schedulefly, added, “We’re thrilled to partner with GoTab. We’ve been in business 17 years and have served ~20,000 restaurants and millions of restaurant employees, and GoTab is the first POS company we’ve rolled out an official integration with, for multiple reasons, and this is most likely the only integration we’ll ever do. The GoTab team is fantastic, as is the tech. We’re proud to be their partner, and we happily recommend them to all of our customers.”

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Request a demo or learn more about the GoTab x Schedulefly integration at https://gotab.com/integrations/schedulefly. 

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About GoTab, Inc.

GoTab, Inc. is more than a Point-of-Sale (POS) for hospitality businesses. The platform helps restaurants, breweries, food halls, hotels, and other venues improve the guest experience and address substantial inefficiencies that continue to plague the hospitality and retail industry. Featuring a sophisticated POS that can optionally integrate with other popular POS and property management systems (PMS), GoTab also includes a robust bar and kitchen display system (KDS) with integrated two-way messaging to optimize operations and delivery. GoTab's platform empowers every guest and staff member to make the most sensible, convenient choices for their scenario while maintaining appropriate controls. Through its suite of flexible tools, GoTab creates measurable benefits for its operators, driving increased spend while reducing costs and contributing to the bottom line. Founded in 2016, GoTab processes over $500M in gross merchandise value (GMV) annually with operations across 39 U.S. states, Canada and growing. For more information, consult our media kit, request a demo or learn more at https://gotab.com/.

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About Schedulefly:

Schedulefly has long been a trusted name in the restaurant industry. Their intuitive design and powerful features empower businesses to streamline operations, foster team collaboration, and manage employee scheduling and communication. With Schedulefly, operators can run lean, profitable establishments, keeping an eye on labor costs through easy-to-access reports.  Schedulefly’s commitment to excellence, superior customer service, and intuitive design have made it a go-to solution for +17 years for restaurants of all sizes. Sign up for a 30-day Free Trial and learn more at https://www.schedulefly.com or call Co-founder Wil Brawley on his flip phone 704-906-2031. 

Media Contacts: 

Contact:

ICR for GoTab, GoTabPR@icrinc.com, (203) 268-8269

Schedulefly: Wil Brawley, wbrawley@schedulefly.com, (704) 906-2031

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Situated “in the heart of it all, yet tranquil enough to make you feel away from it all too,” The Limelight Hotel Snowmass offers 99 hotel rooms and 11 residences, as well as footsteps-to-gondola access in winter and summer — right in the middle of Snowmass Base Village.

The Situation

Especially over the last few years, the Limelight Hotels IT team had witnessed a significant shift to contactless technology in the hospitality industry. After evaluating friction points in the guest journey, aligning with modern technology platforms in their restaurant was determined to be an effective way to offer elevated contactless dining experiences to their guests while also evolving their technology platforms to continue to support long-term company goals. Limelight Hotel partnered with GoTab to provide an enhanced on-demand dining experience on par with the brand’s reputation for exceptional guest service.

The Solution

Reducing Staff Touch Points Without Sacrificing Guest Experience

Guests are now able to begin a tab from their room or the property’s restaurant by scanning a QR code, texting a link to friends or family members on the ski slope to add in their orders, then meeting up together at the patio or lodge to enjoy their meal and après ski festivities without interruption. By streamlining tasks like inputting orders and processing payments, this eliminates friction for hotel staff and allows them to focus on delivering renowned guest service for a memorable experience. Since partnering with GoTab, Limelight Snowmass has consistently seen higher check averages and sales.

“We found the Point of Sale platforms we were looking at offered the guest and staff limited opportunities to further reduce touch points or improve the traditional restaurant experience. The GoTab platform enabled the guest to take an active role over the flow of their experience while simultaneously reducing touch points and further streamlining restaurant operations.”Nick Giglio, Manager of Hotel IT Operations, The Little Nell Hotel Group

According to the Limelight Hotels team, some of the other platforms that were evaluated were either missing some of the pieces they were looking for, had weak customer support models, or had little willingness to develop integrations to existing hotel platforms already in place. To that end, GoTab integrated with cloud-based platform, Infor. Together, GoTab and Infor are providing dynamic solutions to support central, efficient service across hotel amenities and deliver exceptional guest experiences.

“Previously, guests would call down to the restaurant to begin an order from their room or while they were out enjoying the ski slopes. Using GoTab, guests can now place orders from anywhere on the resort, giving them the on-demand service they want without interrupting their day. GoTab empowers us to give control to the guest, reducing touch points and streamlining overall restaurant operations, making Limelight Hotel the resort of choice for Snowmass.”Nick Giglio, Manager of Hotel IT Operations, The Little Nell Hotel Group

Since introducing GoTab, The Limelight Hotel has seen a consistent level of upsells and items sold per check resulting in additional revenue capture. They have been able to maintain service levels in their restaurants during periods when there was reduced staffing available without significantly diminishing the guest experience.

The Benefits

Eliminate Phone Orders – Take Orders from the Slopes. Guests can start a tab from their room or on the mountain without interrupting the flow of their day.

Future-Proofed Technologies – Delivering elevated contactless ordering via integration with the Infor hotel management platform.

Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.

  • Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.
  • Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.
  • Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.
  • Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.
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