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How Coffee Shops Can Attract Remote Workers

How Coffee Shops Can Attract Remote Workers

Gone are the days when coffee shops were just about the morning rush. Today, cafés are doubling as co-working spaces, networking hubs, and creative sanctuaries. And if your coffee shop isn’t already attracting the remote work crowd, you’re missing out on a golden opportunity to boost daytime traffic and build a loyal community of high-frequency customers.

Remote workers aren’t just sipping lattes—they’re building businesses, joining Zoom calls, and seeking out spots where they can focus, connect, and caffeinate. And the good news? You don’t need to turn your shop into a full-on WeWork. A few thoughtful adjustments—and a little tech support—can transform your café into the go-to destination for the work-from-anywhere tribe.

It Starts with the Vibe: Comfort is Currency

Remote workers aren’t looking for office cubicles—they’re looking for comfort, ambiance, and outlets. Yes, literal power outlets. The remote crowd scopes out seating with laptop space, plugs nearby, and a calm-but-not-silent environment. If your shop is all cramped bistro tables and blasting music, you might be pushing them out the door before they even order.

Designate a few work-friendly zones with larger tables, comfortable chairs, and access to charging. Consider adding subtle signage: “This area is laptop-friendly before 3pm.” That way, you serve both remote workers and your lunch crowd without conflict.

Wi-Fi That Doesn’t Suck (Seriously)

This cannot be overstated. Slow, unreliable Wi-Fi is the fastest way to lose remote customers—forever. Your espresso might be world-class, but if someone can’t upload a doc or join a call without buffering, they’ll find a more reliable home base.

Offer fast, secure Wi-Fi with easy access (no 12-step login portals, please). Bonus points if you give customers a code on their receipt—encouraging a purchase while keeping your bandwidth safe.

Fuel the Workflow with Mobile Ordering

Remote workers are loyal—but they’re also in the zone. If they have to stand in line every time they want a refill, they might skip that second latte. That’s lost revenue.

Give them the ability to order right from their laptop or phone, pay digitally, and just walk up to grab their drink. Mobile ordering with order-ahead options lets remote workers stay focused and feel taken care of. It’s fast, frictionless, and exactly what the modern worker wants.

Better yet, let them start a digital tab so they can order throughout the day without constantly checking out. That $4 coffee just turned into a $16 session—with pastries, an extra cold brew, and maybe a breakfast sandwich.

Community is Your Secret Weapon

Here’s the thing: remote workers don’t just want coffee—they want connection. Hosting a casual morning networking hour, remote work Wednesdays, or co-working promos (free muffin with any coffee before 11am?) gives people a reason to choose your shop over the dozens of others they could go to.

They want to feel like regulars. Recognize them. Reward them. Maybe even create a “Work Club” punch card or loyalty program designed just for weekday warriors. When they feel like they belong, they’ll come back again—and again—and again.

From Café to Creative HQ

The remote work revolution isn’t slowing down—and coffee shops are perfectly positioned to ride that wave. By offering a comfortable workspace, tech-savvy ordering, solid Wi-Fi, and a touch of community, your café becomes more than just a pit stop. It becomes part of your guests’ daily routine, their workflow, and their life.

They don’t just need caffeine. They need connection, convenience, and a second home base. You can give them all three—and watch your midday revenue grow in the process.

If you are looking to enhance the guest experience and further reach remote workers, check out GoTab’s Coffee Shop POS Features

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Situated “in the heart of it all, yet tranquil enough to make you feel away from it all too,” The Limelight Hotel Snowmass offers 99 hotel rooms and 11 residences, as well as footsteps-to-gondola access in winter and summer — right in the middle of Snowmass Base Village.

The Situation

Especially over the last few years, the Limelight Hotels IT team had witnessed a significant shift to contactless technology in the hospitality industry. After evaluating friction points in the guest journey, aligning with modern technology platforms in their restaurant was determined to be an effective way to offer elevated contactless dining experiences to their guests while also evolving their technology platforms to continue to support long-term company goals. Limelight Hotel partnered with GoTab to provide an enhanced on-demand dining experience on par with the brand’s reputation for exceptional guest service.

The Solution

Reducing Staff Touch Points Without Sacrificing Guest Experience

Guests are now able to begin a tab from their room or the property’s restaurant by scanning a QR code, texting a link to friends or family members on the ski slope to add in their orders, then meeting up together at the patio or lodge to enjoy their meal and après ski festivities without interruption. By streamlining tasks like inputting orders and processing payments, this eliminates friction for hotel staff and allows them to focus on delivering renowned guest service for a memorable experience. Since partnering with GoTab, Limelight Snowmass has consistently seen higher check averages and sales.

“We found the Point of Sale platforms we were looking at offered the guest and staff limited opportunities to further reduce touch points or improve the traditional restaurant experience. The GoTab platform enabled the guest to take an active role over the flow of their experience while simultaneously reducing touch points and further streamlining restaurant operations.”Nick Giglio, Manager of Hotel IT Operations, The Little Nell Hotel Group

According to the Limelight Hotels team, some of the other platforms that were evaluated were either missing some of the pieces they were looking for, had weak customer support models, or had little willingness to develop integrations to existing hotel platforms already in place. To that end, GoTab integrated with cloud-based platform, Infor. Together, GoTab and Infor are providing dynamic solutions to support central, efficient service across hotel amenities and deliver exceptional guest experiences.

“Previously, guests would call down to the restaurant to begin an order from their room or while they were out enjoying the ski slopes. Using GoTab, guests can now place orders from anywhere on the resort, giving them the on-demand service they want without interrupting their day. GoTab empowers us to give control to the guest, reducing touch points and streamlining overall restaurant operations, making Limelight Hotel the resort of choice for Snowmass.”Nick Giglio, Manager of Hotel IT Operations, The Little Nell Hotel Group

Since introducing GoTab, The Limelight Hotel has seen a consistent level of upsells and items sold per check resulting in additional revenue capture. They have been able to maintain service levels in their restaurants during periods when there was reduced staffing available without significantly diminishing the guest experience.

The Benefits

Eliminate Phone Orders – Take Orders from the Slopes. Guests can start a tab from their room or on the mountain without interrupting the flow of their day.

Future-Proofed Technologies – Delivering elevated contactless ordering via integration with the Infor hotel management platform.

Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.

  • Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.
  • Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.
  • Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.
  • Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.

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