Latest
/
Best Practices

How to Book More Holiday Parties for Your Food Hall

How to Book More Holiday Parties for Your Food Hall

The holiday season is a golden opportunity for food halls to shine. With festive gatherings, office parties, and family get-togethers in full swing, food halls can be the ideal venue for memorable celebrations. But how can you make your space stand out as the go-to spot for holiday events?

With the right strategy, some clever integrations, and GoTab and TripleSeat’s seamless  event features, your food hall can become a bustling hub for holiday cheer. Here’s how to make it happen.

 Make Booking Easy with Clear Options on Your Website

When potential customers search for a holiday party venue, they want quick, transparent information on what’s available. Providing well-defined booking options on your website is key to helping guests picture their events, understand your offerings, and book easily. Consider including general bookout pricing that showcases available rental spaces, guest capacity, and associated costs. Whether they’re interested in a partial or full buyout, clarity will help guests envision their ideal event setup.

Additionally, offer straightforward food and drink options by listing basic food minimums and flexible drink add-ons, such as drink tickets or customizable catering options. Highlight rental details as well, like AV equipment, custom seating arrangements, or holiday decor add-ons that can elevate the ambiance. By providing these options upfront, your guests will have a better sense of what they can expect, making them more likely to book on the spot.

Simplify Bookings with TripleSeat and GoTab

For many event planners, the holidays are a hectic time, and they’re looking for venues that make booking as smooth as possible. The TripleSeat-GoTab integration achieves precisely that, offering seamless coordination from the initial booking to the event’s conclusion. With TripleSeat, guests can book their desired event space and choose food options with minimal effort, while GoTab takes over to ensure everything runs flawlessly on event day.

One of GoTab’s standout features is the easy application of event deposits. These pre-booked deposits are applied directly to net sales, simplifying the final close-out process without the need for manual adjustments. Additionally, GoTab provides transparent, real-time sales reporting that gives event managers and bookkeepers the insights they need at a glance. Since GoTab centralizes all deposits and payments, you’ll have a single source of truth for all transactions, creating a streamlined experience for both your team and your guests. The result? A hassle-free event booking and execution process that will leave guests impressed with how smooth and organized their event felt.

 Reach Out to Local Businesses with a Holiday Email Campaign

One of the best ways to maximize holiday bookings is by reaching out directly to local businesses. Many companies, big and small, are on the lookout for unique venues to host their holiday parties, and food halls offer the variety, flexibility, and ambiance that can make corporate events stand out. GoTab’s integrated email marketing tools allow you to create targeted email campaigns to appeal to different types of businesses in your area.

For small businesses, you might emphasize cozy event spaces, budget-friendly packages, and the casual, fun environment of your food hall, perfect for team-building and low-key holiday cheer. Medium-sized companies will likely respond to features like private sections, flexible seating arrangements, and a range of food and drink options that can accommodate diverse tastes and dietary needs. For larger corporations, highlight options for full buyouts, exclusive catering packages, and the unique experience of a multi-vendor dining setting. With GoTab’s email marketing tools, you can customize these campaigns to target specific guest segments, ensuring your message is relevant and effective for each group.

Emphasize the Food Hall Advantage

One of the greatest draws of a food hall is the variety it offers. During the holidays, party planners are often juggling diverse guest preferences and dietary needs, making a food hall an attractive option. With GoTab’s  Food Hall POS system and Self Ordering Kiosks you can showcase this variety and make group ordering across multiple vendors seamless, allowing guests to enjoy a range of food options without the hassle of splitting tabs or managing separate bills. Plus, with multi vendor payouts, managing events is a breeze.

In addition to the convenience of single-tab, multi-vendor ordering directly to Kitchen Display Systems, GoTab’s VIP menu feature allows you to create exclusive, holiday-inspired menu items that bring a unique touch to each event. This could mean offering seasonal drinks, themed appetizers, or limited-time dessert specials, helping you craft an exclusive experience for holiday guests. Highlighting these options in your marketing efforts — with enticing descriptions and even some festive photos on your website and social media — will give potential clients a taste of the festive dining experience your food hall can offer.

 Spread Holiday Cheer on Social Media

Social media is a powerful tool for driving holiday party bookings, so go beyond the basic “Book Now!” post and create engaging content that showcases the festive potential of your food hall. Share short video tours of your event spaces, decorated for the season, to give potential clients a virtual preview of what their celebration could look like. This is an opportunity to highlight cozy seating areas, special decor, and other holiday touches that make your food hall feel like the ideal gathering spot.

Vendor spotlights are another effective strategy. Showcase your vendors’ holiday specials, from seasonal cocktails to exclusive holiday desserts. This gives followers a preview of what’s on offer and makes your venue more appealing to those looking for something unique and festive. Engaging your audience through interactive posts — like running a holiday poll, sharing fun trivia, or asking guests to share their holiday photos from your food hall — can also foster a sense of community and excitement around your space.

 Capture Last-Minute Bookings for the Procrastinators

The reality is, not all holiday party planners get ahead of their bookings. For those last-minute planners, make it clear that your food hall can accommodate them. A quick post on social media or an email blast announcing, “Still planning your holiday party? We have room for you!” could be the nudge these planners need to secure a space.

GoTab makes it easy to handle these spontaneous bookings, managing vendor payments, tracking deposits, and handling orders seamlessly. Emphasizing the flexibility and ease of your food hall setup for last-minute events makes you a top choice for planners trying to pull off a great holiday gathering at the eleventh hour.

Make Your Food Hall the Ultimate Holiday Destination

With GoTab’s Food Hall POS, managing holiday events at your food hall can be seamless, enjoyable, and profitable. By offering clear booking options, reaching out directly to local businesses, and showcasing the unique dining experience your food hall offers, you can attract a steady stream of holiday events. 

Tap Room Playbook: Check Your Experience

Tap Room Playbook Episode 2: 

When you really think about it, with everything managers need to do in a tap room, the hospitality aspect is often overlooked.

Watch Now →
Tap Room Playbook: Kick A** Brands

Tap Room Playbook Episode 3: 

The best breweries pay attention to what their brand stands for. How do the best brewers bring their brand to life?

Watch Now →

Situated “in the heart of it all, yet tranquil enough to make you feel away from it all too,” The Limelight Hotel Snowmass offers 99 hotel rooms and 11 residences, as well as footsteps-to-gondola access in winter and summer — right in the middle of Snowmass Base Village.

The Situation

Especially over the last few years, the Limelight Hotels IT team had witnessed a significant shift to contactless technology in the hospitality industry. After evaluating friction points in the guest journey, aligning with modern technology platforms in their restaurant was determined to be an effective way to offer elevated contactless dining experiences to their guests while also evolving their technology platforms to continue to support long-term company goals. Limelight Hotel partnered with GoTab to provide an enhanced on-demand dining experience on par with the brand’s reputation for exceptional guest service.

The Solution

Reducing Staff Touch Points Without Sacrificing Guest Experience

Guests are now able to begin a tab from their room or the property’s restaurant by scanning a QR code, texting a link to friends or family members on the ski slope to add in their orders, then meeting up together at the patio or lodge to enjoy their meal and après ski festivities without interruption. By streamlining tasks like inputting orders and processing payments, this eliminates friction for hotel staff and allows them to focus on delivering renowned guest service for a memorable experience. Since partnering with GoTab, Limelight Snowmass has consistently seen higher check averages and sales.

“We found the Point of Sale platforms we were looking at offered the guest and staff limited opportunities to further reduce touch points or improve the traditional restaurant experience. The GoTab platform enabled the guest to take an active role over the flow of their experience while simultaneously reducing touch points and further streamlining restaurant operations.”Nick Giglio, Manager of Hotel IT Operations, The Little Nell Hotel Group

According to the Limelight Hotels team, some of the other platforms that were evaluated were either missing some of the pieces they were looking for, had weak customer support models, or had little willingness to develop integrations to existing hotel platforms already in place. To that end, GoTab integrated with cloud-based platform, Infor. Together, GoTab and Infor are providing dynamic solutions to support central, efficient service across hotel amenities and deliver exceptional guest experiences.

“Previously, guests would call down to the restaurant to begin an order from their room or while they were out enjoying the ski slopes. Using GoTab, guests can now place orders from anywhere on the resort, giving them the on-demand service they want without interrupting their day. GoTab empowers us to give control to the guest, reducing touch points and streamlining overall restaurant operations, making Limelight Hotel the resort of choice for Snowmass.”Nick Giglio, Manager of Hotel IT Operations, The Little Nell Hotel Group

Since introducing GoTab, The Limelight Hotel has seen a consistent level of upsells and items sold per check resulting in additional revenue capture. They have been able to maintain service levels in their restaurants during periods when there was reduced staffing available without significantly diminishing the guest experience.

The Benefits

Eliminate Phone Orders – Take Orders from the Slopes. Guests can start a tab from their room or on the mountain without interrupting the flow of their day.

Future-Proofed Technologies – Delivering elevated contactless ordering via integration with the Infor hotel management platform.

Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.

  • Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.
  • Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.
  • Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.
  • Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.

Request a Demo

Ready to experience GoTab for yourself? Sign up for a free demo and get qualified to receive a complimentary meal on us!
Request a Demo