Other Half Brewing Selects GoTab POS for All Its Venues
Today, GoTab proudly announces a significant expansion of its partnership with Other Half Brewing, the Brooklyn-based brand that has gained a cult following for its innovative IPAs and experimental brews. The GoTab platform is now powering the guest experience across all of the brewery's locations after serving the Philadelphia location since 2022.
Other Half Brewing Selects GoTab POS for All Its Venues
Today, GoTab proudly announces a significant expansion of its partnership with Other Half Brewing, the Brooklyn-based brand that has gained a cult following for its innovative IPAs and experimental brews. The GoTab platform is now powering the guest experience across all of the brewery's locations after serving the Philadelphia location since 2022. A leader in craft brewing innovation, Other Half is fully integrating GoTab’s advanced POS and mobile ordering solutions across its operations.
Since launching their inaugural taproom in 2014, Other Half has focused on advancing the local brewing scene. Through exclusive beers and unique experiences, Other Half fosters genuine connections within their taprooms. To enhance their commitment to outstanding guest interactions, GoTab’s platform will facilitate smooth, hassle-free service. This collaboration enables Other Half Brewing to utilize GoTab’s comprehensive Brewery POS system, which features shared tab management, an open API for tailored integrations, and real-time data to drive smart marketing and sales decisions. These features empower the Other Half team to effectively oversee inventory, menus, and schedules, ultimately lowering expenses and promoting revenue growth.
"It's important for us to provide a best-in-class hospitality experience while operating efficiently across our 8 locations. GoTab has allowed us to streamline our operations, and with their system's unique capabilities, we will be able to craft more personalized and valuable experiences for our guests." - Joy Reichenbach, Director of Business Operations, Other Half
Being chosen as the preferred point-of-sale platform for all of Other Half's venues is a true privilege. Since our launch at their Philly taproom in 2022, it has been a goal of ours to earn their trust and expand to more locations. We are thrilled to stand by Other Half as they grow and lead the way in crafting unforgettable experiences. — Tim McLaughlin, Co-Founder and CEO of GoTab
Together, GoTab and Other Half Brewing are setting a new standard for what’s possible in the brewery industry, ensuring that every visit is more than a transaction, but an experience to be savored.
Situated “in the heart of it all, yet tranquil enough to make you feel away from it all too,” The Limelight Hotel Snowmass offers 99 hotel rooms and 11 residences, as well as footsteps-to-gondola access in winter and summer — right in the middle of Snowmass Base Village.
The Situation
Especially over the last few years, the Limelight Hotels IT team had witnessed a significant shift to contactless technology in the hospitality industry. After evaluating friction points in the guest journey, aligning with modern technology platforms in their restaurant was determined to be an effective way to offer elevated contactless dining experiences to their guests while also evolving their technology platforms to continue to support long-term company goals. Limelight Hotel partnered with GoTab to provide an enhanced on-demand dining experience on par with the brand’s reputation for exceptional guest service.
The Solution
Reducing Staff Touch Points Without Sacrificing Guest Experience
Guests are now able to begin a tab from their room or the property’s restaurant by scanning a QR code, texting a link to friends or family members on the ski slope to add in their orders, then meeting up together at the patio or lodge to enjoy their meal and après ski festivities without interruption. By streamlining tasks like inputting orders and processing payments, this eliminates friction for hotel staff and allows them to focus on delivering renowned guest service for a memorable experience. Since partnering with GoTab, Limelight Snowmass has consistently seen higher check averages and sales.
“We found the Point of Sale platforms we were looking at offered the guest and staff limited opportunities to further reduce touch points or improve the traditional restaurant experience. The GoTab platform enabled the guest to take an active role over the flow of their experience while simultaneously reducing touch points and further streamlining restaurant operations.”Nick Giglio, Manager of Hotel IT Operations, The Little Nell Hotel Group
According to the Limelight Hotels team, some of the other platforms that were evaluated were either missing some of the pieces they were looking for, had weak customer support models, or had little willingness to develop integrations to existing hotel platforms already in place. To that end, GoTab integrated with cloud-based platform, Infor. Together, GoTab and Infor are providing dynamic solutions to support central, efficient service across hotel amenities and deliver exceptional guest experiences.
“Previously, guests would call down to the restaurant to begin an order from their room or while they were out enjoying the ski slopes. Using GoTab, guests can now place orders from anywhere on the resort, giving them the on-demand service they want without interrupting their day. GoTab empowers us to give control to the guest, reducing touch points and streamlining overall restaurant operations, making Limelight Hotel the resort of choice for Snowmass.”Nick Giglio, Manager of Hotel IT Operations, The Little Nell Hotel Group
Since introducing GoTab, The Limelight Hotel has seen a consistent level of upsells and items sold per check resulting in additional revenue capture. They have been able to maintain service levels in their restaurants during periods when there was reduced staffing available without significantly diminishing the guest experience.
The Benefits
Eliminate Phone Orders – Take Orders from the Slopes. Guests can start a tab from their room or on the mountain without interrupting the flow of their day.
Future-Proofed Technologies – Delivering elevated contactless ordering via integration with the Infor hotel management platform.
Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.
Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.
Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.
Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.
Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.
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