Latest
/
Best Practices

Tiphaus - Restaurant Technology to Save You Time

In our modern era, technology is meticulously crafted to enhance convenience, and the restaurant industry stands out as a prime example of this remarkable transformation. From streamlining operations to elevating the customer experience, restaurant technology has revolutionized the way we dine and manage our establishments. Join us in this blog as we explore the vital role of implementing the right technology for efficiency and dive deep into our core theme: How restaurant technology empowers managers by reclaiming their most valuable asset – time, allowing them to focus on what truly matters: running a successful restaurant.‍

In our modern era, technology is meticulously crafted to enhance convenience, and the restaurant industry stands out as a prime example of this remarkable transformation. From streamlining operations to elevating the customer experience, restaurant technology has revolutionized the way we dine and manage our establishments. Join us in this blog as we explore the vital role of implementing the right technology for efficiency and dive deep into our core theme: How restaurant technology empowers managers by reclaiming their most valuable asset – time, allowing them to focus on what truly matters: running a successful restaurant.

Embracing the Future: Getting Started with Restaurant Tech

‍A. Reducing Labor Overhead and Enhancing Experience

One of the most significant advantages of restaurant technology lies in its dual impact on labor costs and customer satisfaction. By automating routine tasks and providing valuable insights through data analysis, technology is not just a tool; it's a strategic asset. Restaurant owners can now make informed decisions that directly impact their bottom line while simultaneously elevating the dining experience.

B. Leveraging Software as a Service (SaaS)

Gone are the days when restaurant technology required substantial upfront investments. With the advent of Software as a Service (SaaS) solutions, technology is more accessible than ever. These cloud-based systems seamlessly integrate with various Point of Sale (POS) systems, allowing restaurants to streamline their operations without breaking the bank. Say goodbye to cumbersome hardware and hello to efficiency and convenience.

‍Versatility of Restaurant Technology

A. Technology's Reach Across Operations

The influence of technology extends across all aspects of restaurant operations. From employee scheduling to kitchen management, customer service to payroll, technology has the power to revolutionize the way things are done. The beauty lies in tailor-made solutions that cater specifically to the unique needs of restaurants, ensuring that every task is made simpler and more efficient.

B. Enhanced Efficiency

Imagine a kitchen that runs like clockwork, with every process automated to perfection. That's the reality technology brings to the table. By automating kitchen functions, restaurants can reduce waste, improve food ordering processes, and ensure consistent quality in every dish. Technology-driven ordering options and interactive menus also engage customers, enhancing their overall experience. Improved workflow and prompt customer service become the norm, not the exception.

Conclusion

In conclusion, the advantages of adopting restaurant technology are not to be underestimated. From cost-saving measures to enhanced customer experiences, the benefits can transform your establishment's success. As restaurant owners, embracing technology is not just a choice; it's a necessity for staying competitive in today's fast-paced industry.

We encourage owners to embrace the potential of technology for optimized managerial focus and operational success. By harnessing the power of automation, you can free up valuable time and resources, allowing you to focus on what truly matters – running a successful restaurant and creating unforgettable dining experiences for your customers. So, don't be afraid to step into the future of dining – it's full of possibilities waiting to be explored.

Discover TipHaus, your ultimate tool for streamlining restaurant operations. TipHaus syncs with your POS, calculates accurate tips in real time, and handles instant payments to employees' bank accounts. Say goodbye to spreadsheets and manual data entry. Book a Demo today, and let us demonstrate how we can elevate your restaurant to new heights.

‍

Tap Room Playbook: Check Your Experience

Tap Room Playbook Episode 2: 

When you really think about it, with everything managers need to do in a tap room, the hospitality aspect is often overlooked.

Watch Now →
Tap Room Playbook: Kick A** Brands

Tap Room Playbook Episode 3: 

The best breweries pay attention to what their brand stands for. How do the best brewers bring their brand to life?

Watch Now →

Situated “in the heart of it all, yet tranquil enough to make you feel away from it all too,” The Limelight Hotel Snowmass offers 99 hotel rooms and 11 residences, as well as footsteps-to-gondola access in winter and summer — right in the middle of Snowmass Base Village.

The Situation

Especially over the last few years, the Limelight Hotels IT team had witnessed a significant shift to contactless technology in the hospitality industry. After evaluating friction points in the guest journey, aligning with modern technology platforms in their restaurant was determined to be an effective way to offer elevated contactless dining experiences to their guests while also evolving their technology platforms to continue to support long-term company goals. Limelight Hotel partnered with GoTab to provide an enhanced on-demand dining experience on par with the brand’s reputation for exceptional guest service.

The Solution

Reducing Staff Touch Points Without Sacrificing Guest Experience

Guests are now able to begin a tab from their room or the property’s restaurant by scanning a QR code, texting a link to friends or family members on the ski slope to add in their orders, then meeting up together at the patio or lodge to enjoy their meal and après ski festivities without interruption. By streamlining tasks like inputting orders and processing payments, this eliminates friction for hotel staff and allows them to focus on delivering renowned guest service for a memorable experience. Since partnering with GoTab, Limelight Snowmass has consistently seen higher check averages and sales.

“We found the Point of Sale platforms we were looking at offered the guest and staff limited opportunities to further reduce touch points or improve the traditional restaurant experience. The GoTab platform enabled the guest to take an active role over the flow of their experience while simultaneously reducing touch points and further streamlining restaurant operations.”Nick Giglio, Manager of Hotel IT Operations, The Little Nell Hotel Group

According to the Limelight Hotels team, some of the other platforms that were evaluated were either missing some of the pieces they were looking for, had weak customer support models, or had little willingness to develop integrations to existing hotel platforms already in place. To that end, GoTab integrated with cloud-based platform, Infor. Together, GoTab and Infor are providing dynamic solutions to support central, efficient service across hotel amenities and deliver exceptional guest experiences.

“Previously, guests would call down to the restaurant to begin an order from their room or while they were out enjoying the ski slopes. Using GoTab, guests can now place orders from anywhere on the resort, giving them the on-demand service they want without interrupting their day. GoTab empowers us to give control to the guest, reducing touch points and streamlining overall restaurant operations, making Limelight Hotel the resort of choice for Snowmass.”Nick Giglio, Manager of Hotel IT Operations, The Little Nell Hotel Group

Since introducing GoTab, The Limelight Hotel has seen a consistent level of upsells and items sold per check resulting in additional revenue capture. They have been able to maintain service levels in their restaurants during periods when there was reduced staffing available without significantly diminishing the guest experience.

The Benefits

Eliminate Phone Orders – Take Orders from the Slopes. Guests can start a tab from their room or on the mountain without interrupting the flow of their day.

Future-Proofed Technologies – Delivering elevated contactless ordering via integration with the Infor hotel management platform.

Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.

  • Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.
  • Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.
  • Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.
  • Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.
View All Latest Posts →

Request a Demo

Ready to experience GoTab for yourself? Sign up for a free demo and get qualified to receive a complimentary meal on us!
Request a Demo