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Why Food Trucks Love GoTab’s Self-Ordering Kiosk

Why Food Trucks Love GoTab’s Self-Ordering Kiosk

Food trucks thrive on speed, efficiency, and customer loyalty. With limited space, high demand, and a desire to build a dedicated following, food truck operators need tools that work as hard as they do. Enter GoTab’s Self-Ordering Kiosk, a game-changer for mobile food businesses. With features designed to streamline operations, enhance the customer experience, and foster loyalty, it’s no wonder food trucks are embracing GoTab’s innovative technology. Here’s why food trucks love GoTab’s self-ordering kiosk.

1. Fast, Accurate Ordering on the Go

Time is everything in the food truck business. Long lines and slow order processing can turn potential customers away. GoTab’s Self-Ordering Kiosk eliminates bottlenecks by allowing customers to place orders quickly and accurately, minimizing wait times.

Guests can customize their orders with ease, ensuring they get exactly what they want. Plus, real-time updates keep them informed of their order status, so they know when their food is ready—no need to shout names or numbers. This streamlined process ensures happy customers and allows you to serve more people during peak hours.

2. Effortless Upselling with Visual Menus

With GoTab’s customizable design, you can showcase high-quality photos of your menu items directly on the kiosk. Mouthwatering visuals encourage customers to explore more of your menu, often leading to higher-value orders. Whether it’s adding a side of fries, a drink, or a dessert, GoTab’s intuitive interface makes upselling effortless.

By presenting all options clearly, the kiosk helps customers make confident choices without feeling rushed—perfect for food trucks operating in fast-paced environments.

3. Bring 'Em Back for More

Every food truck operator dreams of a loyal fanbase, and GoTab’s loyalty solutions make it easy to turn first-time customers into lifelong regulars. Set up rewards programs that keep customers coming back, such as a free taco after 10 visits or a discount on their next meal.

What’s more, you can send automated reminders when customers are close to earning a reward or when you’re running a special promotion. For example, let fans know when they’re "just one burrito away" from a free meal or announce a limited-time deal that’ll have them racing back to your truck. Building loyalty has never been simpler—or more fun.

4. Secret Menus for VIPs

Nothing creates buzz like an exclusive offer, and GoTab makes it easy to delight your regulars with secret menus. You can create off-menu items that are only accessible to loyal customers or members of your rewards program. Think limited-time specials or a signature dish available only to your most dedicated fans.

These secret options make your regulars feel like part of an insider club, while also incentivizing others to join your loyalty program. Imagine the excitement as customers unlock a "hidden gem" on your menu or get a sneak peek at a new creation. It’s a surefire way to keep your fans talking—and coming back for more.

5. Seamless Integration, Anywhere You Park

Running a food truck means flexibility is key, and GoTab’s self-ordering kiosk is built to adapt to your unique setup. Whether you’re parked at a festival, catering an event, or stationed at your regular spot, the kiosk integrates seamlessly into your operations. It’s compact, mobile, and reliable—just like your food truck.

The kiosk also supports multiple payment methods, including contactless options, so customers can pay the way they prefer. This convenience enhances the customer experience and keeps your line moving smoothly.

6. Build a Community Around Your Truck

Food trucks are all about personality, and GoTab’s customizable features let your brand shine. Add your logo, colors, and unique flair to the kiosk’s interface to create a cohesive experience that reflects your truck’s vibe. Whether you’re serving gourmet tacos, artisanal coffee, or creative comfort food, GoTab helps you build a strong connection with your customers.

With loyalty programs, secret menus, and personalized promotions, you can turn your truck into more than just a meal stop—it becomes a destination that people seek out and celebrate.

Why Food Trucks Choose GoTab

GoTab’s Self-Ordering Kiosk isn’t just a tool; it’s a partner in growing your business. By reducing wait times, increasing order accuracy, and fostering customer loyalty, the kiosk empowers food trucks to operate more efficiently while creating memorable experiences for guests.

Whether it’s through exclusive VIP perks, seamless ordering, or irresistible loyalty rewards, GoTab helps food trucks stand out in a crowded market. Ready to take your food truck to the next level? GoTab’s Self-Ordering Kiosk is here to help you deliver not just meals, but smiles.

Transform your food truck business with GoTab’s Self-Ordering Kiosk and start building a loyal following today!

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Situated “in the heart of it all, yet tranquil enough to make you feel away from it all too,” The Limelight Hotel Snowmass offers 99 hotel rooms and 11 residences, as well as footsteps-to-gondola access in winter and summer — right in the middle of Snowmass Base Village.

The Situation

Especially over the last few years, the Limelight Hotels IT team had witnessed a significant shift to contactless technology in the hospitality industry. After evaluating friction points in the guest journey, aligning with modern technology platforms in their restaurant was determined to be an effective way to offer elevated contactless dining experiences to their guests while also evolving their technology platforms to continue to support long-term company goals. Limelight Hotel partnered with GoTab to provide an enhanced on-demand dining experience on par with the brand’s reputation for exceptional guest service.

The Solution

Reducing Staff Touch Points Without Sacrificing Guest Experience

Guests are now able to begin a tab from their room or the property’s restaurant by scanning a QR code, texting a link to friends or family members on the ski slope to add in their orders, then meeting up together at the patio or lodge to enjoy their meal and après ski festivities without interruption. By streamlining tasks like inputting orders and processing payments, this eliminates friction for hotel staff and allows them to focus on delivering renowned guest service for a memorable experience. Since partnering with GoTab, Limelight Snowmass has consistently seen higher check averages and sales.

“We found the Point of Sale platforms we were looking at offered the guest and staff limited opportunities to further reduce touch points or improve the traditional restaurant experience. The GoTab platform enabled the guest to take an active role over the flow of their experience while simultaneously reducing touch points and further streamlining restaurant operations.”Nick Giglio, Manager of Hotel IT Operations, The Little Nell Hotel Group

According to the Limelight Hotels team, some of the other platforms that were evaluated were either missing some of the pieces they were looking for, had weak customer support models, or had little willingness to develop integrations to existing hotel platforms already in place. To that end, GoTab integrated with cloud-based platform, Infor. Together, GoTab and Infor are providing dynamic solutions to support central, efficient service across hotel amenities and deliver exceptional guest experiences.

“Previously, guests would call down to the restaurant to begin an order from their room or while they were out enjoying the ski slopes. Using GoTab, guests can now place orders from anywhere on the resort, giving them the on-demand service they want without interrupting their day. GoTab empowers us to give control to the guest, reducing touch points and streamlining overall restaurant operations, making Limelight Hotel the resort of choice for Snowmass.”Nick Giglio, Manager of Hotel IT Operations, The Little Nell Hotel Group

Since introducing GoTab, The Limelight Hotel has seen a consistent level of upsells and items sold per check resulting in additional revenue capture. They have been able to maintain service levels in their restaurants during periods when there was reduced staffing available without significantly diminishing the guest experience.

The Benefits

Eliminate Phone Orders – Take Orders from the Slopes. Guests can start a tab from their room or on the mountain without interrupting the flow of their day.

Future-Proofed Technologies – Delivering elevated contactless ordering via integration with the Infor hotel management platform.

Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.

  • Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.
  • Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.
  • Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.
  • Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.

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