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Why Pickleball Venues are Winning with GoTab & CourtReserve Integration

Why Pickleball Venues are Winning with GoTab & CourtReserve Integration

As the pickleball craze continues to sweep the nation, managing busy courts, packed schedules, and vibrant club events has become a full-time job for venue operators. GoTab’s latest integration with CourtReserve is designed to simplify operations for tennis and pickleball venues, combining top-tier facility scheduling with advanced point-of-sale (POS) functionality. The result? A streamlined, all-in-one solution that enhances operational efficiency and elevates the member experience.

By uniting the strengths of both platforms, this integration offers club operators the tools they need to easily manage reservations, memberships, and food & beverage transactions—all while providing a superior experience for staff and members alike.

Seamless Transactions for Members

Gone are the days of juggling multiple platforms for reservations and payments. With GoTab’s POS fully integrated into the CourtReserve platform, your members can now charge their food and beverage purchases directly to their CourtReserve accounts. Whether they’re grabbing a snack after a match or booking lessons, the payment process is seamless and streamlined. This creates a frictionless experience that’s as smooth as their best serve, ensuring members can focus on the game, not the logistics.

Example of choosing the CourtReserve processor, located to the right of the Credit/Debit option inside GoTab’s POS.

Centralized Financial Management

For club administrators, having a clear overview of transactions is essential for smooth operations. Thanks to GoTab’s integration, all financial activities—from court bookings to food and beverage sales—are consolidated within CourtReserve. This unified view of your organization’s transactions simplifies financial tracking, reduces administrative complexity, and makes reporting a breeze. Need to monitor purchases, assess trends, or generate detailed reports? It’s all easily accessible within the same platform, offering a complete financial snapshot at your fingertips.

Customizable Settings for Every Club

Every pickleball or tennis venue operates a little differently, which is why GoTab offers customizable settings to fit your specific needs. Whether you want to require payment profiles for member charges or enforce upfront payments using account credit or stored payment methods, the platform offers flexible options to support your club’s operational preferences. And to ensure only active members are enjoying your club’s amenities, you can prevent suspended or inactive members from making any purchases through their accounts.

Enhanced Reporting for Smarter Operations

With access to enhanced reporting features, club managers can dive into the details of their financial performance. GoTab allows you to access itemized receipts, payment details, and transaction history directly from a member’s account or through comprehensive reports. This level of insight helps you stay on top of operations, ensuring your venue runs smoothly and efficiently. Whether you’re tracking membership renewals, monitoring court usage, or analyzing food and beverage sales, GoTab’s reporting tools give you the data you need to make informed, strategic decisions.

A New Era of Club Management

“Partnering with GoTab helps CourtReserve improve how clubs manage their operations by better integrating court reservations with point-of-sale systems,” says Tim Owens, CEO of CourtReserve. “This enables our clients—from tennis to pickleball clubs—to streamline their processes and provide exceptional experiences for their members.”

With GoTab’s advanced POS features embedded into CourtReserve’s platform, your club is equipped with the tools to grow and thrive. From simplifying financial transactions to providing deep insights into operations, this integration transforms the way pickleball and tennis venues manage their day-to-day activities. Whether your venue is hosting weekend tournaments or just catering to daily enthusiasts, GoTab and CourtReserve work together to ensure everything runs like clockwork.

In an industry where operational efficiency and member satisfaction go hand in hand, GoTab and CourtReserve are the winning combination. By streamlining your court reservations, payments, and reporting all in one place, you’re creating a seamless experience for both staff and members. 

Explore the GoTab integration with CourtReserve and  our Eatertainment POS features to learn more.

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Situated “in the heart of it all, yet tranquil enough to make you feel away from it all too,” The Limelight Hotel Snowmass offers 99 hotel rooms and 11 residences, as well as footsteps-to-gondola access in winter and summer — right in the middle of Snowmass Base Village.

The Situation

Especially over the last few years, the Limelight Hotels IT team had witnessed a significant shift to contactless technology in the hospitality industry. After evaluating friction points in the guest journey, aligning with modern technology platforms in their restaurant was determined to be an effective way to offer elevated contactless dining experiences to their guests while also evolving their technology platforms to continue to support long-term company goals. Limelight Hotel partnered with GoTab to provide an enhanced on-demand dining experience on par with the brand’s reputation for exceptional guest service.

The Solution

Reducing Staff Touch Points Without Sacrificing Guest Experience

Guests are now able to begin a tab from their room or the property’s restaurant by scanning a QR code, texting a link to friends or family members on the ski slope to add in their orders, then meeting up together at the patio or lodge to enjoy their meal and après ski festivities without interruption. By streamlining tasks like inputting orders and processing payments, this eliminates friction for hotel staff and allows them to focus on delivering renowned guest service for a memorable experience. Since partnering with GoTab, Limelight Snowmass has consistently seen higher check averages and sales.

“We found the Point of Sale platforms we were looking at offered the guest and staff limited opportunities to further reduce touch points or improve the traditional restaurant experience. The GoTab platform enabled the guest to take an active role over the flow of their experience while simultaneously reducing touch points and further streamlining restaurant operations.”Nick Giglio, Manager of Hotel IT Operations, The Little Nell Hotel Group

According to the Limelight Hotels team, some of the other platforms that were evaluated were either missing some of the pieces they were looking for, had weak customer support models, or had little willingness to develop integrations to existing hotel platforms already in place. To that end, GoTab integrated with cloud-based platform, Infor. Together, GoTab and Infor are providing dynamic solutions to support central, efficient service across hotel amenities and deliver exceptional guest experiences.

“Previously, guests would call down to the restaurant to begin an order from their room or while they were out enjoying the ski slopes. Using GoTab, guests can now place orders from anywhere on the resort, giving them the on-demand service they want without interrupting their day. GoTab empowers us to give control to the guest, reducing touch points and streamlining overall restaurant operations, making Limelight Hotel the resort of choice for Snowmass.”Nick Giglio, Manager of Hotel IT Operations, The Little Nell Hotel Group

Since introducing GoTab, The Limelight Hotel has seen a consistent level of upsells and items sold per check resulting in additional revenue capture. They have been able to maintain service levels in their restaurants during periods when there was reduced staffing available without significantly diminishing the guest experience.

The Benefits

Eliminate Phone Orders – Take Orders from the Slopes. Guests can start a tab from their room or on the mountain without interrupting the flow of their day.

Future-Proofed Technologies – Delivering elevated contactless ordering via integration with the Infor hotel management platform.

Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.

  • Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.
  • Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.
  • Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.
  • Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.

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