Best Practices

Best Hotel POS Integrations for 2025

In 2025, the hospitality industry is more dynamic than ever, and a hotel’s Point-of-Sale (POS) system plays a pivotal role in delivering exceptional guest experiences. With the right integrations, your POS system can streamline operations, enhance personalization, and make every guest touchpoint unforgettable.

Best Hotel POS Integrations for 2025

Property Management System (PMS) Integrations

A seamless connection between your Property Management System (PMS) and POS is the foundation of an exceptional guest journey. GoTab’s integrations with leading systems like StayNTouch, Mews, and Infor create a frictionless flow of information. But that’s just the beginning—with GoTab’s open API, you can connect your POS to virtually any PMS, making customization easy.

This integration is a game-changer for hotels. Using GoTab’s Hotel Mobile Ordering, guests can order food and drinks anywhere on the property using their mobile devices or QR codes, and charges are automatically billed to their room accounts. Whether a guest is enjoying a cocktail by the pool or ordering breakfast in their room, the transaction is effortless. For your team, this means fewer billing errors and more time to focus on hospitality.

Self-Pour Walls

Guests today value independence and convenience, and self-pour walls deliver on both fronts. GoTab integrates with innovative systems like PourMyBeer, iPourIt, and WineEmotion, enabling hotels to offer personalized beverage experiences.

With GoTab’s Hotel RFID-enabled wristbands or cards, guests can easily open a tab, explore your beverage options, and pour their favorite drinks. Whether they’re in the lobby, dining room, or lounge, they can enjoy the freedom to reorder and move around as they please—all while their purchases stay linked to a single tab.

This setup reduces wait times, enhances guest satisfaction, and even encourages exploration of premium drink offerings. Self-pour walls are no longer just a novelty—they’re a competitive edge in modern hospitality.

Events and Group Sales

Events are an essential revenue stream for many hotels, but they can also be operationally demanding. GoTab integrates with platforms like Tripleseat, ensuring that event management, catering, and group sales run smoothly.

The benefits are substantial. For starters, all event deposits and payments are tracked in one centralized location, simplifying accounting and providing a single source of truth for managers. On event day, deposits can be seamlessly applied to food and beverage tabs, eliminating last-minute headaches.

Event managers also gain access to consistent and transparent sales reporting, offering valuable insights for forecasting and strategy. Whether it’s a wedding, corporate retreat, or family reunion, these integrations ensure every detail is handled with precision.

Reservations

When dining reservations are integrated with your POS system, every guest experience becomes more connected and personalized. GoTab’s reservation integrations ensure that table bookings sync seamlessly with guest profiles and room accounts.

This allows staff to anticipate guest preferences—like seating arrangements or favorite menu items—and deliver tailored service. By combining reservation data with F&B insights, you can provide a level of personalization that keeps guests coming back. Whether it’s a romantic dinner for two or a group celebration, these integrations elevate the dining experience.

GoTab’s Hotel POS Features

GoTab doesn’t just provide powerful integrations—it offers a suite of features designed to transform your hotel’s operations:

Mobile Ordering Across Your Property: Guests can order food, drinks, or amenities from anywhere, whether poolside, in-room, or at the spa.
RFID Pass for Resorts: Simplify guest interactions with RFID-enabled wristbands or cards, perfect for accessing self-pour walls, opening tabs, and making purchases.
Shared Tabs: Guests can open a tab at the bar, take it to the pool, and continue it with room service—all on the same account.
Kitchen Display System (KDS): Streamline back-of-house operations with real-time order management, ensuring every meal is served perfectly.
First-Party Marketing Data: Use guest insights to create personalized campaigns that foster loyalty and drive repeat business.

Stay Ahead in 2025

The right POS integrations don’t just make operations smoother—they transform how guests experience your property. From PMS and event management to self-pour walls and mobile ordering, GoTab’s solutions are designed to meet the demands of modern hospitality.

Don’t just keep up with the future of hotels—lead the way. Request a demo today and discover how GoTab’s Hotel POS can elevate your guest experiences and operations to new heights.

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Situated “in the heart of it all, yet tranquil enough to make you feel away from it all too,” The Limelight Hotel Snowmass offers 99 hotel rooms and 11 residences, as well as footsteps-to-gondola access in winter and summer — right in the middle of Snowmass Base Village.

The Situation

Especially over the last few years, the Limelight Hotels IT team had witnessed a significant shift to contactless technology in the hospitality industry. After evaluating friction points in the guest journey, aligning with modern technology platforms in their restaurant was determined to be an effective way to offer elevated contactless dining experiences to their guests while also evolving their technology platforms to continue to support long-term company goals. Limelight Hotel partnered with GoTab to provide an enhanced on-demand dining experience on par with the brand’s reputation for exceptional guest service.

The Solution

Reducing Staff Touch Points Without Sacrificing Guest Experience

Guests are now able to begin a tab from their room or the property’s restaurant by scanning a QR code, texting a link to friends or family members on the ski slope to add in their orders, then meeting up together at the patio or lodge to enjoy their meal and après ski festivities without interruption. By streamlining tasks like inputting orders and processing payments, this eliminates friction for hotel staff and allows them to focus on delivering renowned guest service for a memorable experience. Since partnering with GoTab, Limelight Snowmass has consistently seen higher check averages and sales.

“We found the Point of Sale platforms we were looking at offered the guest and staff limited opportunities to further reduce touch points or improve the traditional restaurant experience. The GoTab platform enabled the guest to take an active role over the flow of their experience while simultaneously reducing touch points and further streamlining restaurant operations.”Nick Giglio, Manager of Hotel IT Operations, The Little Nell Hotel Group

According to the Limelight Hotels team, some of the other platforms that were evaluated were either missing some of the pieces they were looking for, had weak customer support models, or had little willingness to develop integrations to existing hotel platforms already in place. To that end, GoTab integrated with cloud-based platform, Infor. Together, GoTab and Infor are providing dynamic solutions to support central, efficient service across hotel amenities and deliver exceptional guest experiences.

“Previously, guests would call down to the restaurant to begin an order from their room or while they were out enjoying the ski slopes. Using GoTab, guests can now place orders from anywhere on the resort, giving them the on-demand service they want without interrupting their day. GoTab empowers us to give control to the guest, reducing touch points and streamlining overall restaurant operations, making Limelight Hotel the resort of choice for Snowmass.”Nick Giglio, Manager of Hotel IT Operations, The Little Nell Hotel Group

Since introducing GoTab, The Limelight Hotel has seen a consistent level of upsells and items sold per check resulting in additional revenue capture. They have been able to maintain service levels in their restaurants during periods when there was reduced staffing available without significantly diminishing the guest experience.

The Benefits

Eliminate Phone Orders – Take Orders from the Slopes. Guests can start a tab from their room or on the mountain without interrupting the flow of their day.

Future-Proofed Technologies – Delivering elevated contactless ordering via integration with the Infor hotel management platform.

Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.

Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.
Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.
Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.
Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.

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