2023 Product and Feature Review

Is it just us, or did 2023 fly by in the blink of an eye? We are truly grateful to have you here with us. As we step into the New Year, we want to take a moment to reflect on the incredible features and integrations that made a significant impact last year.

• The Pocket POS, our handheld point of sale system that offers all the functionalities of a traditional countertop POS, while also providing a secure digital check presenter for seamless table top payment processing
• Get ready for our Self-Ordering Kiosk, a stand alone device that allows guests to place orders at their convenience. Soon, guests will even be able to open tabs and add to existing ones directly on the GoTab Kiosk. It is compatible with Android, and dedicated screens ranging from 10" to 20" or larger.
• Take your manager dashboard on the go with our Manager App. Stay informed with real-time notifications for key events at your location, no matter where you are.
• Experience the convenience of Guest Mode, where your guests can securely process payments, add tips, and close out their tabs without the need for a server to be present.
• We're thrilled to offer the ability to Open Tabs with Apple Pay, enabling you to securely authorize payments and keep tabs open using Apple Pay. All payments are processed as card present transactions, ensuring security and convenience for your guests.
• Manage and sell club memberships effortlessly with our Memberships & Subscriptions feature. Enjoy the flexibility of one-time enrollment or auto-renewing memberships with customizable renewal terms and automatic activation of member benefits.
• Say goodbye to walkouts with our Insufficient Funds Protection. Each order placed is automatically authorized, and if the card on file cannot cover the additional items, the order will not be placed until a new form of payment is provided. This means you won't be responsible for any unpaid production.
• Introducing GoTab Marketplace, a comprehensive solution for food halls, resorts, hotels, and other multi-merchant hospitality concepts. This integrated online ordering platform offers automatic remittances, revenue/tip sharing, and individual payouts for all vendors.
• Enhance your service with Guest and Server Coursing. Empower your service staff and guests to map out the timing of their order, while providing your kitchen staff with the information they need to produce efficiently and consistently.
• Hotels can now benefit from our Charge To Room feature, which allows orders to be charged directly to guests' rooms without requiring a separate payment transaction at the time of purchase.
• Split Pay (POS and Guest Facing) - Split Pay revolutionizes the payment process, allowing tabs to be effortlessly divided for multiple payments. Whether at the POS or from the guest's phone, anyone sharing the tab can easily pay for their portion from their own device. With real-time updates as payments are collected, the Split Pay feature ensures a seamless and efficient payment experience for everyone involved.
• KDS Search, Comp, Void, and 86 - this feature introduces direct updates to the POS without the need to request actions. Additionally, you can now search for items across all tabs and access item details directly from the KDS. This streamlines operations and enhances productivity for your staff.
• New PMIX (Hypermix) - Gain valuable insights into your location's product sales with our enhanced PMIX feature. It provides in-depth breakdowns and customizable drilldowns, allowing you to analyze sales by fiscal days, categories, accounts, items, and more. Stay informed and make data-driven decisions for your business.
• Adding CTA Buttons to Notices - Enhance the guest ordering experience with our new CTA Buttons feature. Prompt your guests to explore different menus, download coupons, or visit specific websites with notices that pop up at strategic times. This interactive feature adds a touch of convenience and engagement to their dining experience.
• Added Flexibility to Adjust Sales Tax Inclusivity by Zone/Display - We understand the importance of easy cash handling, especially in specific areas. That's why we've introduced the ability to create sales inclusive zones, giving operators the flexibility to adjust sales tax inclusivity based on their specific needs. Simplify your cash handling processes and optimize operations.
• Ability to Bulk Import Phone Numbers to Segments (ie: Loyalty Members) via CSV - Managing loyalty members has never been easier. With our new feature, you can easily import a list of members to dedicated segments, allowing you to apply discounts and permissions seamlessly. Simplify your loyalty program management and enhance customer satisfaction.
  
  

Major Integrations in 2023

OpenTable - Streamline your restaurant operations with our seamless integration with OpenTable. Connect tables and reservation data with checks on the GoTab POS, enabling a smoother-running front-of-house. Gain valuable insights into your guests' spending, update table status in real time, and maximize revenue from each diner.

Restaurant365 - With GoTab, operators have maximum flexibility to master their shift - whether traditional table service, on-premise mobile ordering through QR codes, Pass RFID, or a hybrid of both models. That means you can take more orders, more efficiently, with less overhead. You get first-party ordering data that you can use to make better sales and marketing decisions. What’s more, your guests get the flexibility to control their ordering and payment experience to the extent they desire.

Ohanafy - Experience the power of Ohanafy, the craft beverage operating system built on the Salesforce platform. Our integration with Ohanafy allows breweries to analyze both sides of their business in a single platform. Automatically sync data gathered by GoTab with Ohanafy's inventory analytics for up-to-the-minute information and comprehensive reports.

Rex - Boost your activities, games, and events bookings with our trusted integration with Rex. Benefit from a custom branded booking page, flexible rules, and dynamic pricing to sell more fun experiences without the risk of overbooking. Connect Rex to your GoTab menu for increased efficiency, consolidated reporting, and higher revenue.

‍TipHaus - Simplify your restaurant's financial operations with our integration with TipHaus. This partnership streamlines complex calculations and workflows, enhancing time management and reducing errors. Free up time to focus on running your restaurant effectively.