Press Releases

GoTab Names Rex Its 2024 Reservations Partner of the Year

GoTab, a leader in entertainment commerce, is pleased to name Rex Reservations its 2024 Reservations Partner of the Year. This prestigious recognition highlights the significant impact Rex has made improving the reservations and booking experience for GoTab entertainment concept operators.

FOR IMMEDIATE RELEASE

February 18, 2025 – Arlington, VA – GoTab, a leader in entertainment commerce, is pleased to name Rex Reservations its 2024 Reservations Partner of the Year. This prestigious recognition highlights the significant impact Rex has made improving the reservations and booking experience for GoTab entertainment concept operators.

Rex Reservations (Rex) is the reservation management solution built exclusively for entertainment and competitive socializing. Rex empowers venues to sell more activities, games, and events with a best-in-class guest experience and unmatched flexibility. Operators benefit from the platform’s custom rules, actionable guest data, and dynamic pricing to drive more revenue and increase efficiency.

"We’re thrilled to be named GoTab’s Reservations Partner of the Year! This partnership has been a game-changer—together, we’ve built a seamless, flexible solution that helps venues run smoother, serve faster, and, most importantly, sell more fun experiences,” says Kevan Sadigh, Founder and CEO at Rex Reservations.

The GoTab + Rex Integration: Transforming Entertainment Venue Operations

The integration between GoTab and Rex Reservations offers entertainment venues an efficient, frictionless reservation process. Guests can easily book and pay for reservations online, with their purchase information seamlessly transferred to GoTab’s POS system upon check-in. This ensures a smooth transition from booking, to enjoying their experience, without delays.

Additionally, GoTab’s built-in subscription and membership features, offers venues recurring revenue streams with options for annual, quarterly, or monthly memberships. With simple QR code-based sign-up options, handheld or fixed POS systems, and automatic guest identification, operators can easily implement membership benefits, providing substantial value for both the business and the guests.

"GoTab is particularly suited for large, high-volume venues with extended experiences, such as bowling, pickleball, axe throwing, mini golf and the like," said Tim McLaughlin, CEO and Co-Founder of GoTab. "The combination of GoTab and Rex delivers an exceptional solution for our shared clients, enhancing both operational efficiency and guest satisfaction."

This collaboration brings several key advantages, including:

Faster Check-In: Automatically create tabs when guests check-in for court reservations and other reservation types, reducing wait times.
Higher Check Sizes: Increase revenue with upsell opportunities for experiences and add-ons, particularly powerful for membership c
Improved Cash Flow: Collect payments upfront for reservations, and offer hospitality memberships and subscriptions, improving cash flow for operators.
Single Source of Truth: Streamlined reports and payments in one place for greater operational efficiency.

Supporting Eatertainment Concepts to Scale and Thrive

As consumer expectations evolve, guests increasingly seek personalized, hassle-free entertainment options, while operators are challenged to optimize efficiency in a competitive market. The GoTab + Rex partnership meets these demands by streamlining operations and allowing staff to focus on delivering exceptional service, all while driving revenue growth.

“Our teams work well together because we share the same goal: making it easier for our customers to create unforgettable moments for their guests,” added Kevan Sadigh. “Huge thanks to GoTab for this recognition—we’re just getting started!”

GoTab’s Tim McLaughlin echoed this sentiment: “We’re excited to honor Rex Reservations with this award for their commitment to excellence in reservations technology and the GoTab partnership. Together, we’re empowering entertainment venues to thrive in today’s fast-paced hospitality landscape."

Other Recent GoTab Innovations

This award announcement comes on the heels of GoTab’s launch of Sync for Cloud and On-Premises, which enables operators to run their businesses seamlessly in both cloud and on-premises environments, ensuring continuity even during internet outages. Additionally, GoTab has rolled out its advanced pricing rules engine, providing operators with real-time pricing adjustments, automated service charges, and the ability to apply discounts effortlessly.

To learn more about the GoTab and Rex integration Request a Demo today!

About GoTab
GoTab empowers hospitality operators with a flexible, guest-centric platform designed to enhance guest experiences while driving operational efficiency. Featuring an advanced point-of-sale system, Kitchen Display Systems (KDS), RFID technology, Self-Ordering Kiosks, and a suite of integrated tools, GoTab helps operators meet their unique needs in an ever-evolving industry. Processing over $500 million annually in gross merchandise value (GMV) and operating across 39 U.S. states and Canada, GoTab is trusted by restaurants, breweries, food halls, hotels, and large venues. Request a demo to learn more.

For press inquiries, contact:
Patricia Mejia

CMO

GoTab

202-919-6877

marketing@gotab.io

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Situated “in the heart of it all, yet tranquil enough to make you feel away from it all too,” The Limelight Hotel Snowmass offers 99 hotel rooms and 11 residences, as well as footsteps-to-gondola access in winter and summer — right in the middle of Snowmass Base Village.

The Situation

Especially over the last few years, the Limelight Hotels IT team had witnessed a significant shift to contactless technology in the hospitality industry. After evaluating friction points in the guest journey, aligning with modern technology platforms in their restaurant was determined to be an effective way to offer elevated contactless dining experiences to their guests while also evolving their technology platforms to continue to support long-term company goals. Limelight Hotel partnered with GoTab to provide an enhanced on-demand dining experience on par with the brand’s reputation for exceptional guest service.

The Solution

Reducing Staff Touch Points Without Sacrificing Guest Experience

Guests are now able to begin a tab from their room or the property’s restaurant by scanning a QR code, texting a link to friends or family members on the ski slope to add in their orders, then meeting up together at the patio or lodge to enjoy their meal and après ski festivities without interruption. By streamlining tasks like inputting orders and processing payments, this eliminates friction for hotel staff and allows them to focus on delivering renowned guest service for a memorable experience. Since partnering with GoTab, Limelight Snowmass has consistently seen higher check averages and sales.

“We found the Point of Sale platforms we were looking at offered the guest and staff limited opportunities to further reduce touch points or improve the traditional restaurant experience. The GoTab platform enabled the guest to take an active role over the flow of their experience while simultaneously reducing touch points and further streamlining restaurant operations.”Nick Giglio, Manager of Hotel IT Operations, The Little Nell Hotel Group

According to the Limelight Hotels team, some of the other platforms that were evaluated were either missing some of the pieces they were looking for, had weak customer support models, or had little willingness to develop integrations to existing hotel platforms already in place. To that end, GoTab integrated with cloud-based platform, Infor. Together, GoTab and Infor are providing dynamic solutions to support central, efficient service across hotel amenities and deliver exceptional guest experiences.

“Previously, guests would call down to the restaurant to begin an order from their room or while they were out enjoying the ski slopes. Using GoTab, guests can now place orders from anywhere on the resort, giving them the on-demand service they want without interrupting their day. GoTab empowers us to give control to the guest, reducing touch points and streamlining overall restaurant operations, making Limelight Hotel the resort of choice for Snowmass.”Nick Giglio, Manager of Hotel IT Operations, The Little Nell Hotel Group

Since introducing GoTab, The Limelight Hotel has seen a consistent level of upsells and items sold per check resulting in additional revenue capture. They have been able to maintain service levels in their restaurants during periods when there was reduced staffing available without significantly diminishing the guest experience.

The Benefits

Eliminate Phone Orders – Take Orders from the Slopes. Guests can start a tab from their room or on the mountain without interrupting the flow of their day.

Future-Proofed Technologies – Delivering elevated contactless ordering via integration with the Infor hotel management platform.

Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.

Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.
Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.
Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.
Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.

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