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Unlock Seamless Reservations with GoTab's Advanced Integrations

In this article, we're excited to unveil the comprehensive suite of reservation integrations that GoTab proudly offers. Best of all, most come at no extra charge to you! Ready to explore these integrations or curious about their functionality? Reach out to your account manager today. Plus, if you're utilizing a system not mentioned here, we'd love to hear from you. Our versatile open API ensures seamless integration with GoTab.

OpenTable

The integration between GoTab and OpenTable unifies reservation data with GoTab's point-of-sale (POS) system, providing real-time insights into guest spending, table status, and order histories. This synchronization enables:

  • Improved Table Turnaround: Real-time updates on table status facilitate efficient seating and reduced wait times.
  • Automated Check Management: Checks are automatically created and updated as meals progress, minimizing manual errors.
  • Personalized Guest Experiences: Access to past visit information, including average spend and order details, allows staff to tailor services to individual preferences.

Early adopters of this integration have gained valuable insights into guest spending and enhanced table management, ultimately enriching the overall guest experience.

Learn more at https://gotab.com/integrations/opentable.

CourtReserve

For sports and recreational clubs, GoTab's collaboration with CourtReserve offers a comprehensive solution to manage court reservations, events, lessons, memberships, and leagues. This integration provides:

  • Streamlined Operations: Automated scheduling and real-time court reservations reduce administrative burdens.
  • Enhanced Member Engagement: A user-friendly mobile app facilitates seamless bookings and personalized communication, boosting member satisfaction.
  • Integrated Payments and Reporting: Built-in payment processing and reporting features offer clubs clear financial insights and simplified transactions.

By combining facility scheduling with POS capabilities, this integration simplifies reservations, membership tracking, and payment processing for venues like tennis and pickleball clubs.

Learn more at https://gotab.com/integrations/court-reserve.

Rex

GoTab's partnership with REX caters to entertainment venues aiming to offer unique activities and events. This integration enables:

  • Custom Branded Booking: Venues can create personalized booking pages with flexible rules and dynamic pricing, enhancing the guest booking experience.
  • Efficient Check-In Processes: Upon guest arrival, tabs are automatically created with stored purchase and payment information, allowing guests to start their activities promptly.
  • Consolidated Reporting: Unified reporting and payment systems provide venues with a comprehensive view of operations and revenue streams.

Recognizing its significant impact, GoTab honored REX as its 2024 Reservations Partner of the Year, highlighting the integration's role in enhancing reservations and booking experiences for entertainment concept operators.

Learn more at https://gotab.com/integrations/rex.

Book Tech Labs

Expanding its suite of integrations, GoTab has partnered with Book Tech Labs to offer an immersive 3D booking experience that enhances guest engagement and boosts revenue. This integration provides:

  • Virtual Table Exploration: Guests can explore and reserve tables using a dynamic 3D interface, leading to higher-value bookings.
  • Pre-Arrival Sales Optimization: Enables upselling of add-ons, experiences, and premium seating options before guests arrive.
  • Seamless Ordering and Payment: Once on-site, guests can control their orders, share tabs, and enjoy cashless payments.
  • Operational Efficiency: Reduces staff workload while enhancing guest satisfaction and increasing sales.

By combining innovative reservation technology with GoTab’s ordering and payment system, this partnership allows operators to elevate the guest experience and maximize revenue potential.

Learn more at https://gotab.com/integrations/book-tech-labs.

Frequently Asked Questions

Is there a cost associated with integrating reservation systems with GoTab?
–GoTab does not charge any additional fees for integrations with OpenTable, Rex, or Book Tech Labs. The cost of integrating with CourtReserve can vary by location, but averages $150/month. Please check with each integrated platform directly regarding any fees charged.

I am not using any of the reservation systems currently listed on GoTab.com. Can my current reservation system integrate with GoTab?
–GoTab’s open API provides any modern platform the ability to build an integration to GoTab. GoTab is always looking for new and innovative integrated partners and will consider future reservation integrations based on customer demand.

Get the full list of GoTab Reservation Platform Integration FAQs.

REX is on a mission to create more fun by connecting people to unique experiences. Through its reservation management system, REX empowers venues to sell more activities, games and events with unmatched flexibility and best-in-class guest experience.

Learn More

REX is on a mission to create more fun by connecting people to unique experiences. Through its reservation management system, REX empowers venues to sell more activities, games and events with unmatched flexibility and best-in-class guest experience.

Learn More

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Situated “in the heart of it all, yet tranquil enough to make you feel away from it all too,” The Limelight Hotel Snowmass offers 99 hotel rooms and 11 residences, as well as footsteps-to-gondola access in winter and summer — right in the middle of Snowmass Base Village.

The Situation

Especially over the last few years, the Limelight Hotels IT team had witnessed a significant shift to contactless technology in the hospitality industry. After evaluating friction points in the guest journey, aligning with modern technology platforms in their restaurant was determined to be an effective way to offer elevated contactless dining experiences to their guests while also evolving their technology platforms to continue to support long-term company goals. Limelight Hotel partnered with GoTab to provide an enhanced on-demand dining experience on par with the brand’s reputation for exceptional guest service.

The Solution

Reducing Staff Touch Points Without Sacrificing Guest Experience

Guests are now able to begin a tab from their room or the property’s restaurant by scanning a QR code, texting a link to friends or family members on the ski slope to add in their orders, then meeting up together at the patio or lodge to enjoy their meal and après ski festivities without interruption. By streamlining tasks like inputting orders and processing payments, this eliminates friction for hotel staff and allows them to focus on delivering renowned guest service for a memorable experience. Since partnering with GoTab, Limelight Snowmass has consistently seen higher check averages and sales.

“We found the Point of Sale platforms we were looking at offered the guest and staff limited opportunities to further reduce touch points or improve the traditional restaurant experience. The GoTab platform enabled the guest to take an active role over the flow of their experience while simultaneously reducing touch points and further streamlining restaurant operations.”Nick Giglio, Manager of Hotel IT Operations, The Little Nell Hotel Group

According to the Limelight Hotels team, some of the other platforms that were evaluated were either missing some of the pieces they were looking for, had weak customer support models, or had little willingness to develop integrations to existing hotel platforms already in place. To that end, GoTab integrated with cloud-based platform, Infor. Together, GoTab and Infor are providing dynamic solutions to support central, efficient service across hotel amenities and deliver exceptional guest experiences.

“Previously, guests would call down to the restaurant to begin an order from their room or while they were out enjoying the ski slopes. Using GoTab, guests can now place orders from anywhere on the resort, giving them the on-demand service they want without interrupting their day. GoTab empowers us to give control to the guest, reducing touch points and streamlining overall restaurant operations, making Limelight Hotel the resort of choice for Snowmass.”Nick Giglio, Manager of Hotel IT Operations, The Little Nell Hotel Group

Since introducing GoTab, The Limelight Hotel has seen a consistent level of upsells and items sold per check resulting in additional revenue capture. They have been able to maintain service levels in their restaurants during periods when there was reduced staffing available without significantly diminishing the guest experience.

The Benefits

Eliminate Phone Orders – Take Orders from the Slopes. Guests can start a tab from their room or on the mountain without interrupting the flow of their day.

Future-Proofed Technologies – Delivering elevated contactless ordering via integration with the Infor hotel management platform.

Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.

  • Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.
  • Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.
  • Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.
  • Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.

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